Re: ISSUE-61: Know you don\'t know your users (public comment)

The accessibility dimension was not one we imagined we would be narrowing, 
at all. So that dimension is orthogonal to the discussions we have about 
what we know about the user. It's true, we know more about how homogeneous 
they're not, which is also useful. I think we're good on this one. 

          Mez

Mary Ellen Zurko, STSM, IBM Lotus CTO Office       (t/l 333-6389)
Lotus/WPLC Security Strategy and Patent Innovation Architect




Web Security Context Issue Tracker <dean+cgi@w3.org> 
Sent by: public-wsc-wg-request@w3.org
04/17/2007 08:26 AM
Please respond to
Web Security Context WG <public-wsc-wg@w3.org>


To
public-wsc-wg@w3.org
cc

Subject
ISSUE-61: Know you don\'t know your users (public comment)








ISSUE-61: Know you don't know your users (public comment)

http://www.w3.org/2006/WSC/Group/track/issues/61

Raised by: Bill Doyle
On product: Note: use cases etc.

>From public comments
raised by: Al Gilman Alfred.S.Gilman@ieee.org

http://lists.w3.org/Archives/Public/public-usable-
authentication/2007Apr/0000.html

Know you don't know your users
where it says, in 10.1.9 Understand the user
   Design should begin with an understanding of the intended users.
   This includes population profiles that reflect training, motivation,
   and goals 
please consider
 The situation here is just like Alcoholics Anonymous.  The first step is 
to 
admit that you don't understand the user.  So you have to create a dialog 
that 
collaborates, in a mixed-initiative way, with a diverse base of users with 

more diverse delivery contexts than you have time to learn about.
Why? 
The security underpinnings need to be part of the woodwork.  That is to 
say, 
universal.  You need Universal Design, not targeted