From W3C eGovernment Wiki
Web Technologies Project Portal
Through collaboration with other organizations, groups and through active research and discussion:
- To take stock of existing best practice policy, guidelines and models around web technologies;
- To provide and outline basline best practices for that are common to all elements of e-government globally;
- To develop a guide/s and resource/s on implementing best practices around web technologies for the use in online service delivery of government services
- To support the efforts of sister projects such as the Social Media and Data Management projects in development of thier own work products
- To develop a knowledge base of which governments are working online, and the policy and governance they are working under.
To be determined in initial meetings and discussion.
Proposed Project Note (initial project draft description):
Best Practices for Using Web Technologies to Deliver Government Services
Document description: Collection of everything we know about eGov, but not going into a lot of depth. Maybe a few technology details, but still usable for non-techies. The document will address both "Web 1.0" and "Web 2.0" technologies and how these technologies can help improve government services. The document will be useful to both IT staff and policy-makers and will direct the readers, when possible, to other materials for more in-depth information.
Teleconference meetings will be currently held on Wednesdays, at 12 noon ET (17:00 UTC), subject to a call from the co-ordinator. These meetings will be as necessary or upon request of the Chairs. Initial work is proposed to take place using an online discussion space and/or email. Telecon meetings are not envisioned to take place more than once a week or every other week.
- 03/03/2010 - Introductions, directions, definitions
Web Technology Project Resources
- http://www.apsc.gov.au/values/conductguidelines.htm - The Australian Public Service Code of Conduct - (includes practical policy for employees participating in online engagement (Chapter 15))
- http://www.finance.gov.au/publications/gov20taskforcereport/doc/Government20TaskforceReport.pdf - Government 2.0 Task Force Report
- http://ipts.jrc.ec.europa.eu/publications/pub.cfm?id=2820 - Public Services 2.0: The Impact of Social Computing on Public Services
- http://ipts.jrc.ec.europa.eu/publications/pub.cfm?id=2819 - The Impact of Social Computing on the EU Information Society and Economy
- http://www.innovazionepa.gov.it/ - Guidelines for Public Administration Websites (in Italian)
- http://www.e.govt.nz/resources/research/progress/ - New Zealand E-government 2007: Progress Towards Transformation - Lots of interesting links and write ups
- http://www.hmg.gov.uk/media/52788/smarter-government-final.pdf - United Kingdoms "Smarter Government" whitepaper
- http://www.whitehouse.gov/omb/assets/memoranda_2010/m10-06.pdf - United States Open Government Directive
- http://bit.ly/MassGov_Web_Best_Practice - Commonwealth of Massachusetts Website Guidance and Best Practices
- http://www.w3.org/TR/swbp-vocab-pub/ - W3C Best Practice Recipes for Publishing RDF Vocabularies
- http://www.apsc.gov.au/values/conductguidelines17.htm - The Australian Public Service Code of Conduct - Chapter 15
- http://www.apsc.gov.au/circulars/circular096.htm - Circular 2009/5: Protocols for online media participation - Australian Public Service Commission
- http://www.vic.gov.au/social-media.html - List of Victorian State Government (Australia) Social Media sites
- http://www.usa.gov/webcontent/technology/other_tech.shtml - US General Serivces Administration "Social Media and Web 2.0 in Government"
- http://www.chinfo.navy.mil/socialmedia.html - Social Media Use for the Navy (United States)
- State of Massachusetts "Social Media Guidance & Best Practices"
Chris Beer Co-ordinator
Sandro Hawke W3C Staff Contact