Checklist for Social Media
From W3C eGovernment Wiki
(Created page with "Building a Checklist for Social Media for Government Use BLTS Breakdown Checklist Business methods Diagram of transactions, for both agents and citizens, especially transaction…") |
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Building a Checklist for Social Media for Government Use | Building a Checklist for Social Media for Government Use | ||
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BLTS Breakdown Checklist | BLTS Breakdown Checklist | ||
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Business methods | Business methods | ||
| - | Diagram of transactions, for both agents and citizens, especially transaction points | + | *Diagram of transactions, for both agents and citizens, especially transaction points |
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Legal issues | Legal issues | ||
| - | Contractual arrangements with Social Media Tool Providers | + | *Contractual arrangements with Social Media Tool Providers |
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Legal requirements | Legal requirements | ||
| - | Accessibility | + | *Accessibility |
| - | Privacy | + | *Privacy |
| - | Moderation Rules | + | *Moderation Rules |
| - | Sunshine rules, 30 day advance notice, et cetera | + | *Sunshine rules, 30 day advance notice, et cetera |
| - | Identity and Authentication of Government Agency | + | *Identity and Authentication of Government Agency |
| - | Identity and Authentication of Citizens | + | *Identity and Authentication of Citizens |
| - | Archival Requirements | + | *Archival Requirements |
| - | Map legal issues to Business Method/transaction diagrams to laws/regulations7 | + | *Map legal issues to Business Method/transaction diagrams to laws/regulations7 |
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Technical Implementation | Technical Implementation | ||
| - | Staff | + | *Staff |
| - | Implement changes, walkthrough/testing at least one week prior to event | + | *Implement changes, walkthrough/testing at least one week prior to event |
| - | Backup plan and/or notification of changes | + | *Backup plan and/or notification of changes |
| - | Diagram of all parts of system used against Business and Legal requirements | + | *Diagram of all parts of system used against Business and Legal requirements |
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Social/Marketing | Social/Marketing | ||
| - | How best to reach audience | + | *How best to reach audience |
| - | How best to set expectations (especially considering the technology) | + | *How best to set expectations (especially considering the technology) |
| - | How best to document the process internally and externally | + | *How best to document the process internally and externally |
| - | How best to provide notification/calendaring | + | *How best to provide notification/calendaring |
Revision as of 15:53, 16 November 2012
Building a Checklist for Social Media for Government Use
BLTS Breakdown Checklist
Business methods
*Diagram of transactions, for both agents and citizens, especially transaction points
Legal issues
*Contractual arrangements with Social Media Tool Providers
Legal requirements
*Accessibility
*Privacy
*Moderation Rules
*Sunshine rules, 30 day advance notice, et cetera
*Identity and Authentication of Government Agency
*Identity and Authentication of Citizens
*Archival Requirements
*Map legal issues to Business Method/transaction diagrams to laws/regulations7
Technical Implementation
*Staff
*Implement changes, walkthrough/testing at least one week prior to event
*Backup plan and/or notification of changes
*Diagram of all parts of system used against Business and Legal requirements
Social/Marketing
*How best to reach audience
*How best to set expectations (especially considering the technology)
*How best to document the process internally and externally
*How best to provide notification/calendaring
