Checklist for Social Media
From W3C eGovernment Wiki
(Difference between revisions)
| Line 14: | Line 14: | ||
Legal requirements | Legal requirements | ||
| - | + | * *Accessibility | |
| - | + | * *Privacy | |
| - | + | * *Moderation Rules | |
| - | + | * *Sunshine rules, 30 day advance notice, et cetera | |
| - | + | * *Identity and Authentication of Government Agency | |
| - | + | * *Identity and Authentication of Citizens | |
| - | + | * *Archival Requirements | |
| - | + | * *Map legal issues to Business Method/transaction diagrams to laws/regulations7 | |
Technical Implementation | Technical Implementation | ||
| - | + | * *Staff | |
| - | + | * *Implement changes, walkthrough/testing at least one week prior to event | |
| - | + | * *Backup plan and/or notification of changes | |
| - | + | * *Diagram of all parts of system used against Business and Legal requirements | |
Social/Marketing | Social/Marketing | ||
| - | + | * *How best to reach audience | |
| - | + | * *How best to set expectations (especially considering the technology) | |
| - | + | * *How best to document the process internally and externally | |
| - | + | * *How best to provide notification/calendaring | |
Revision as of 15:55, 16 November 2012
Building a Checklist for Social Media for Government Use
BLTS Breakdown Checklist
Business methods
*Diagram of transactions, for both agents and citizens, especially transaction points
Legal issues
*Contractual arrangements with Social Media Tool Providers
Legal requirements
- *Accessibility
- *Privacy
- *Moderation Rules
- *Sunshine rules, 30 day advance notice, et cetera
- *Identity and Authentication of Government Agency
- *Identity and Authentication of Citizens
- *Archival Requirements
- *Map legal issues to Business Method/transaction diagrams to laws/regulations7
Technical Implementation
- *Staff
- *Implement changes, walkthrough/testing at least one week prior to event
- *Backup plan and/or notification of changes
- *Diagram of all parts of system used against Business and Legal requirements
Social/Marketing
- *How best to reach audience
- *How best to set expectations (especially considering the technology)
- *How best to document the process internally and externally
- *How best to provide notification/calendaring
