Difference between revisions of "Checklist for Social Media"

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(Created page with "Building a Checklist for Social Media for Government Use BLTS Breakdown Checklist Business methods Diagram of transactions, for both agents and citizens, especially transaction…")
 
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Building a Checklist for Social Media for Government Use
 
Building a Checklist for Social Media for Government Use
 +
  
 
BLTS Breakdown Checklist
 
BLTS Breakdown Checklist
 +
 +
 
Business methods
 
Business methods
Diagram of transactions, for both agents and citizens, especially transaction points
+
*Diagram of transactions, for both agents and citizens, especially transaction points
 +
 
 +
 
 
Legal issues
 
Legal issues
Contractual arrangements with Social Media Tool Providers
+
*Contractual arrangements with Social Media Tool Providers
 +
 
 +
 
 
Legal requirements
 
Legal requirements
Accessibility
+
*Accessibility
Privacy
+
*Privacy
Moderation Rules
+
*Moderation Rules
Sunshine rules, 30 day advance notice, et cetera
+
*Sunshine rules, 30 day advance notice, et cetera
Identity and Authentication of Government Agency
+
*Identity and Authentication of Government Agency
Identity and Authentication of Citizens
+
*Identity and Authentication of Citizens
Archival Requirements
+
*Archival Requirements
Map legal issues to Business Method/transaction diagrams to laws/regulations7
+
*Map legal issues to Business Method/transaction diagrams to laws/regulations7
 +
 
 +
 
 
Technical Implementation
 
Technical Implementation
Staff
+
*Staff
Implement changes, walkthrough/testing at least one week prior to event
+
*Implement changes, walkthrough/testing at least one week prior to event
Backup plan and/or notification of changes
+
*Backup plan and/or notification of changes
Diagram of all parts of system used against Business and Legal requirements
+
*Diagram of all parts of system used against Business and Legal requirements
 +
 
 +
 
 
Social/Marketing
 
Social/Marketing
How best to reach audience
+
*How best to reach audience
How best to set expectations (especially considering the technology)
+
*How best to set expectations (especially considering the technology)
How best to document the process internally and externally
+
*How best to document the process internally and externally
How best to provide notification/calendaring
+
*How best to provide notification/calendaring

Revision as of 15:53, 16 November 2012

Building a Checklist for Social Media for Government Use


BLTS Breakdown Checklist


Business methods *Diagram of transactions, for both agents and citizens, especially transaction points


Legal issues *Contractual arrangements with Social Media Tool Providers


Legal requirements *Accessibility *Privacy *Moderation Rules *Sunshine rules, 30 day advance notice, et cetera *Identity and Authentication of Government Agency *Identity and Authentication of Citizens *Archival Requirements *Map legal issues to Business Method/transaction diagrams to laws/regulations7


Technical Implementation *Staff *Implement changes, walkthrough/testing at least one week prior to event *Backup plan and/or notification of changes *Diagram of all parts of system used against Business and Legal requirements


Social/Marketing *How best to reach audience *How best to set expectations (especially considering the technology) *How best to document the process internally and externally *How best to provide notification/calendaring