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This study was conducted by the W3C Web Accessibility Initiative (WAI) and the American Institutes for Research (AIR).

The W3C Web Accessibility Initiative, in coordination with organizations around the world, pursues accessibility of the Web through five primary areas of work: technology, guidelines, tools, education and outreach, and research and development. To learn more about WAI, visit the WAI Web site at

American Institutes for Research is a not-for-profit behavioral sciences research company. We routinely conduct research projects to improve the accessibility, usability, and interface design of products ranging from websites to consumer electronics and medical equipment. We have a 58-year history of serving both commercial companies and government agencies. If you would like to learn more about our consulting services, please contact Chris Hass at or call: 978-371-8334.

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