User Agent Accessibility Guidelines 1.0

2. The user agent accessibility guidelines

The twelve guidelines in this document state general principles for the development of accessible user agents. Each guideline includes:

Each checkpoint definition includes:

Each checkpoint expresses one or more requirements. These requirements are not technology specific. In fact, they have been designed to be largely technology independent, in order to make sense for a variety of existing and future technologies. "Techniques for User Agent Accessibility Guidelines 1.0" [UAAG10-TECHS] is an important resource to help developers understand how to "apply" the requirements to HTML, CSS, SMIL, and SVG, and several operating environments. The User Agent Accessibility Guidelines Working Group welcomes comments and anticipates discussion on how to apply these requirements to new technologies in different operating environments.

Each requirement is a "minimal" requirement, which means that for conformance, the user agent is required to satisfy no more than the stated requirement. In many cases, however, it may be easier or less costly (or just be better design) to implement a general feature that satisfies more than a minimal requirement. One general solution might satisfy five checkpoints and be easier to implement than five disconnected features. For instance, a navigable structure view of content that allows users to query elements for their properties is likely to benefit all users and may be used to satisfy a number of requirements of this document.

Some requirements have a wider impact than others. For instance, the keyboard requirements of checkpoint 1.1 have an impact on all other requirements in the document related to user input: any requirement that involves user input must be satisfied through the keyboard. Because the keyboard requirements of checkpoint 1.1 have been factored out, the other checkpoints are shorter; they are written "Allow configuration" instead of "Allow configuration through the keyboard." First-time readers of the document are encouraged to read the full context provided for each checkpoint, including the guideline prose, the surrounding checkpoints (since nearby checkpoints are generally related), notes after checkpoints, and associated techniques (in the Techniques document [UAAG10-TECHS]). The checklist [UAAG10-CHECKLIST] is also a useful tool (e.g., for evaluating a user agent for conformance), but does not provide the same contextual support.

Priorities

Each checkpoint in this document is assigned a priority that indicates its importance for users with disabilities.

[Priority 1]
This checkpoint must be satisfied by user agents, otherwise one or more groups of users with disabilities will find it impossible to access the Web. Satisfying this checkpoint is a basic requirement for enabling some people to access the Web.
[Priority 2]
This checkpoint should be satisfied by user agents, otherwise one or more groups of users with disabilities will find it difficult to access the Web. Satisfying this checkpoint will remove significant barriers to Web access for some people.
[Priority 3]
This checkpoint may be satisfied by user agents to make it easier for one or more groups of users with disabilities to access information. Satisfying this checkpoint will improve access to the Web for some people.

Guideline 1. Support input and output device-independence.

Ensure that the user can interact with the user agent (and the content it renders) through different input and output devices.

Since people use a variety of devices for input and output, user agent developers need to ensure redundancy in the user interface. The user may have to operate the user interface with a variety of input devices (keyboard, pointing device, speech input, etc.) and output devices (graphical display, speech output, braille display, etc.).

Though it may seem contradictory, enabling full user agent operation through the keyboard is an important part of promoting device-independence given today's user agents. In addition to the fact that some form of keyboard is supported by most platforms, there are several reasons for this:

While this document only requires keyboard operation for conformance, it promotes device-independence by also allowing people to claim conformance for full pointing device support or full voice support.

As a way to promote output device independence, this guideline requires support for text messages in the user interface because text may be rendered visually, as synthesized speech, and as braille.

The API requirements of guideline 6 also promote device independence by ensuring communication with specialized software.

Checkpoints

1.1 Full keyboard access. Ensure that the user can operate through keyboard input alone any user agent functionality available through the user interface. [Priority 1] Both content and user agent.
Note: The user agent should satisfy this requirement by offering a combination of keyboard-operable user interface controls (e.g., keyboard operable print menus and settings) and direct keyboard operation of user agent functionalities (e.g., a short cut to print the current page). As examples of functionalities, ensure that the user can interact with enabled elements, select content, navigate viewports, configure the user agent, access documentation, install the user agent, operate controls of the user interface, etc., all entirely through keyboard input. It is also possible to claim conformance to this document for full support through pointing device input and voice input. See the section on input modality labels.
Techniques for checkpoint 1.1
1.2 Activate event handlers. For the element with content focus, allow the user to activate any explicitly associated input device event handlers through keyboard input alone. The user agent is not required to allow activation of event handlers associated with a given device (e.g., the pointing device) in any order other than what the device itself allows. [Priority 1] Content only.
Note: The requirements for this checkpoint refer to any explicitly associated input device event handlers associated with an element, independent of the input modalities for which the user agent conforms. For example, suppose that an element has an explicitly associated handler for pointing device events. Even when the user agent only conforms for keyboard input (and does not conform for the pointing device, for example), this checkpoint requires the user agent to allow the user to activate that handler with the keyboard. This checkpoint is an important special case of checkpoint 1.1. Please refer to the checkpoints of guideline 9 for more information about focus requirements.
Techniques for checkpoint 1.2
1.3 Provide text messages. Ensure that every message (e.g., prompt, alert, notification, etc.) that is a non-text element and is part of the user agent user interface has a text equivalent. [Priority 1] User agent only.
Note: For example, if the user is alerted of an event by an audio cue, a visually-rendered text equivalent in the status bar would satisfy this checkpoint. Per checkpoint 6.4, a text equivalent for each such message must be available through an API. See also checkpoint 6.5 for requirements for programmatic alert of changes to the user interface.
Techniques for checkpoint 1.3

Guideline 2. Ensure user access to all content.

Ensure that users have access to all content, notably conditional content that may have been provided to meet the requirements of the Web Content Accessibility Guidelines 1.0 [WCAG10].

The checkpoints in this section require the user agent to provide access to all content through a series of complementary mechanisms designed so that if one fails, another will provide some access. The following preferences are embodied in the checkpoints:

Authors may use the conditional content mechanisms of a specification to satisfy the requirements of the Web Content Accessibility Guidelines 1.0 [WCAG10]. Ensuring access to conditional content benefits all users since some users may not have access to some content due to a technological limitation (e.g., their mobile browser cannot display graphics) or simply a configuration preference (e.g., they have a slow Internet connection and prefer not to download movies or images).

Checkpoints

2.1 Render by specification. Render content according to specification. When a rendering requirement of another specification contradicts a requirement of the current document, the user agent may disregard the rendering requirement of the other specification and still satisfy this checkpoint. [Priority 1] Content only.
Note: Rendering requirements include format-defined interactions between author preferences and user preferences/capabilities (e.g., when to render the "alt" attribute in HTML [HTML4], the rendering order of nested OBJECT elements in HTML, test attributes in SMIL [SMIL], and the cascade in CSS2 [CSS2]). If a conforming user agent does not render a content type, it should allow the user to choose a way to handle that content (e.g., by launching another application, by saving it to disk, etc.). This checkpoint does not require that all content be available through each viewport. The user agent is not required to satisfy this checkpoint for all implemented specifications; see the section on conformance and implementing specifications for more information.
Techniques for checkpoint 2.1
2.2 Provide text view. For text formats, provide a view of the text source. For the purposes of this document, text formats are defined to be: (1) all media objects given an Internet media type of "text" (e.g., text/plain, text/HTML, or text/*), and (2) all SGML and XML applications, regardless of Internet media type (e.g., HTML 4.01, XHTML 1.1, SMIL, SVG, etc.). [Priority 1] Content only.
Note: Refer to [RFC2046], section 4.1 for information about the "text" Internet media type. A user agent would also satisfy this checkpoint by providing a source view for any text format, not just implemented text formats. The user agent is not required to satisfy this checkpoint for all implemented specifications; see the section on conformance and implementing specifications for more information.
Techniques for checkpoint 2.2
2.3 Render conditional content. Allow configuration to provide access to each piece of unrendered conditional content "C". The configuration may be a switch that, for all content, turns on or off the access mechanisms described below. When a specification does not explain how to provide access to this content, do so as follows: If C is a summary, title, alternative, description, or expansion of another piece of content D, provide access through at least one of the following mechanisms: (1a) render C in place of D; (2a) render C in addition to D; (3a) provide access to C by querying D. In this case, the user agent must also alert the user, on a per-element basis, to the existence of "C" (so that the user knows to query D); (4a) allow the user to follow a link to C from the context of D. Otherwise, provide access to C through at least one of the following mechanisms: (1b) render a placeholder for C, and allow the user to view the original author-supplied content associated with each placeholder; (2b) provide access to C by query (e.g., allow the user to query an element for its attributes). In this case, the user agent must also alert the user, on a per-element basis, to the existence of "C"; (3b) allow the user to follow a link in context to C. [Priority 1] Content only.
Note: To satisfy this checkpoint, the user agent may provide access on an per-element basis (e.g., by allowing the user to query individual elements) or for all elements (e.g., by offering a configuration to render conditional content all the time). For instance, an HTML user agent might allow users to query each element for access to conditional content supplied for the "alt", "title", and "longdesc" attributes. Or, the user agent might allow configuration so that the value of the "alt" attribute is rendered in place of all IMG elements (while other conditional content might be made available through another mechanism). See checkpoint 2.10 for additional placeholder requirements.
Techniques for checkpoint 2.3
2.4 Allow time-independent interaction. For content where user input is only possible within a finite time interval controlled by the user agent, allow configuration to make the time interval "infinite". Do this by pausing automatically at the end of each time interval where user input is possible, and resuming automatically after the user has explicitly completed input. In this configuration, alert the user when the session has been paused and which enabled elements are time-sensitive. When the user pauses a real-time presentation, the user agent may discard packets that continue to arrive during the pause. [Priority 1] Content only.
Note: In this configuration, the user agent may have to pause the presentation more than once if there is more than one opportunity for time-sensitive input. Per checkpoint 2.6, when the user pauses one piece of a synchronized presentation, the user agent should pause all of the pieces (whether they are rendered in the same or different viewports). In SMIL 1.0 [SMIL], for example, the "begin", "end", and "dur" attributes synchronize presentation components. The user may explicitly complete input in many different ways (e.g., by following a link that replaces the current time-sensitive resource with a different resource). This checkpoint does not apply when the user agent cannot recognize the time interval in the presentation format, or when the user agent cannot control the timing (e.g., because it is controlled by the server). See also checkpoint 3.5, which involves client-driven content refresh.
Techniques for checkpoint 2.4
2.5 Make captions, transcripts available. Allow configuration or control so that text transcripts, collated text transcripts, captions, and auditory descriptions are rendered at the same time as the associated audio tracks and visual tracks. [Priority 1] Content only.
Content type labels: Video, Audio.
Note: This checkpoint is an important special case of checkpoint 2.1.
Techniques for checkpoint 2.5
2.6 Respect synchronization cues. Respect synchronization cues during rendering. [Priority 1] Content only.
Content type labels: Video, Audio.
Note: This checkpoint is an important special case of checkpoint 2.1.
Techniques for checkpoint 2.6
2.7 Repair missing content. Allow configuration to generate repair text when the user agent recognizes that the author has failed to provide conditional content that was required by the format specification. The user agent may satisfy this checkpoint by basing the repair text on any of the following available sources of information: URI reference, content type, or element type. [Priority 2] Content only.
Note: Some markup languages (such as HTML 4 [HTML4] and SMIL 1.0 [SMIL] require the author to provide conditional content for some elements (e.g., the "alt" attribute on the IMG element). Repair text based on URI reference, content type, or element type is sufficient to satisfy the checkpoint, but may not result in the most effective repair. Information that may be recognized as relevant to repair might not be "near" the missing conditional content in the document object. For instance, instead of generating repair text on a simple URI reference, the user agent might look for helpful information near a different instance of the URI reference in the same document object, or might retrieve useful information (e.g., a title) from the resource designed by the URI reference.
Techniques for checkpoint 2.7
2.8 No repair text. Allow at least two configurations for when the user agent recognizes that conditional content required by the format specification is present but empty: (1) generate no repair text, or (2) generate repair as described in checkpoint 2.7. [Priority 3] Content only.
Note: In some authoring scenarios, empty content (e.g., a string of zero characters) may make an appropriate text equivalent, such as when non-text content has no other function than pure decoration, or when an image is part of a "mosaic" of several images and doesn't make sense out of the mosaic. Please refer to the Web Content Accessibility Guidelines 1.0 [WCAG10] for more information about text equivalents.
Techniques for checkpoint 2.8
2.9 Render conditional content automatically. Allow configuration to render all conditional content automatically. The user agent is not required to render all conditional content at the same time in a single viewport. Provide access to this content according to format specifications or where unspecified, by applying one of the following techniques described in checkpoint 2.3: 1a, 2a, or 1b. [Priority 3] Content only.
Note: The user agent satisfies this checkpoint if it satisfies checkpoint 2.3 by applying techniques 1a, 2a, or 1b. For instance, an HTML user agent might allow configuration so that the value of the "alt" attribute is rendered in place of all IMG elements (while other conditional content might be made available through another mechanism). The user agent may offer multiple configurations (e.g., a first configuration to render one type of conditional content automatically, a second to render another type, etc.).
Techniques for checkpoint 2.9
2.10 Toggle placeholders. Once the user has viewed the original author-supplied content associated with a placeholder, allow the user to turn off the rendering of the author-supplied content. [Priority 3] Content only.
Note: For example, if the user agent substitutes the author-supplied content for the placeholder in context, allow the user to "toggle" between placeholder and the associated content. Or, if the user agent renders the author-supplied content in a separate viewport, allow the user to close that viewport. Note: See checkpoint 2.3 for placeholder requirements.
Techniques for checkpoint 2.10
2.11 Alert unsupported language. Allow configuration not to render content in unsupported natural languages (including scripts, i.e., writing systems). Indicate to the user in context that author-supplied content has not been rendered. [Priority 3] Content only.
Note: For example, use a text substitute or accessible graphical icon to indicate that content in a particular language has not been rendered. This checkpoint does not require the user agent to allow different configurations for different natural languages.
Techniques for checkpoint 2.11

Guideline 3. Allow configuration not to render some content that may reduce accessibility.

Ensure that the user may turn off rendering of content (audio, video, scripts, etc.) that may reduce accessibility by obscuring other content or disorienting the user.

Some content or behavior specified by the author may make the user agent unusable or may obscure information. For instance, flashing content may trigger seizures in people with photosensitive epilepsy, or may make a Web page too distracting to be usable by someone with a cognitive disability. Blinking text can affect screen reader users, since screen readers (in conjunction with speech synthesizers or braille displays) may re-render the text every time it blinks. Distracting background images, colors, or sounds may make it impossible for users to see or hear other content. Dynamically changing Web content may cause problems for some assistive technologies. Scripts that cause unanticipated changes (viewports that open, automatically redirected or refreshed pages, etc.) may disorient some users with cognitive disabilities.

This guideline requires the user agent to allow configuration so that, when loading Web resources, the user agent does not render content in a manner that may pose accessibility problems. Requirements for interactive control of rendered content are part of guideline 4.

Checkpoints

3.1 Toggle background images. Allow configuration not to render background images. This checkpoint only requires control of background images for "two-layered renderings", i.e., one rendered background image with all other content rendered "above it". In this configuration, the user agent is not required to retrieve background images from the Web. [Priority 1] Content only.
Content type labels: Image.
Note: See checkpoint 2.3 for information about how to provide access to unrendered background images. When background images are not rendered, user agents should render a solid background color instead (see checkpoint 4.3).
Techniques for checkpoint 3.1
3.2 Toggle audio, video, animated images. Allow configuration not to render audio, video, or animated images except on explicit user request. [Priority 1] Content only.
Content type labels: Animation, Video, Audio.
Note: See checkpoint 2.3 for information about how to provide access to unrendered audio, video, and animated images. This checkpoint requires configuration for content rendered without any user interaction (including content rendered on load or as the result of a script), as well as content rendered as the result of user interaction (e.g., when the user activates a link). When configured not to render content except on explicit user request, the user agent is not required to retrieve the audio, video, or animated image from the Web until requested by the user. See also checkpoint 4.5, checkpoint 4.9, and checkpoint 4.10.
Techniques for checkpoint 3.2
3.3 Toggle animated/blinking text. Allow configuration to render animated or blinking text as motionless, unblinking text. The user agent also satisfies this checkpoint by always rendering animated or blinking text as motionless, unblinking text. [Priority 1] Content only.
Content type labels: VisualText.
Note: Animation (a rendering effect) is different from streaming (a delivery mechanism). Streaming content may be rendered as an animation (e.g., an animated stock ticker) or as static text (e.g., movie subtitles, which are rendered for a limited time, but do not give the impression of movement). Blinking text is text whose visual rendering alternates between visible and invisible, any any rate of change. See also checkpoint 3.5. apply for blinking and animation effects that are caused by mechanisms that the user agent cannot recognize.
Techniques for checkpoint 3.3
3.4 Toggle scripts. Allow configuration not to execute any executable content (e.g., scripts and applets). In this configuration, provide an option to alert the user when executable content is available (but has not been executed). [Priority 1] Content only.
Note: This checkpoint does not refer to plug-ins and other programs that are not part of content. Scripts and applets may provide very useful functionality, not all of which causes accessibility problems. Developers should not consider that the user's ability to turn off scripts is an effective way to improve content accessibility; turning off scripts means losing the benefits they offer. Instead, developers should provide users with finer control over user agent or content behavior known to raise accessibility barriers. The user should only have to turn off scripts as a last resort.
Techniques for checkpoint 3.4
3.5 Toggle content refresh. Allow configuration so that the user agent only refreshes content on explicit user request. In this configuration, alert the user of the refresh rate specified in content, and allow the user to request fresh content manually (e.g., by following a link or confirming a prompt). When the user chooses not to refresh content, the user agent may ignore that content; buffering is not required. This checkpoint only applies when the user agent (not the server) automatically initiates the request for fresh content. [Priority 1] Content only.
Note: For example, allow configuration to prompt the user to confirm content refresh, at the rate specified by the author.
Techniques for checkpoint 3.5
3.6 Toggle redirects. Allow configuration so that a "client-side redirect" (i.e., one initiated by the user agent, not the server) only changes content on explicit user request. Allow the user to access the new content on demand (e.g., by following a link or confirming a prompt). The user agent is not required to provide these functionalities for client-side redirects specified to occur instantaneously (i.e., after no delay). [Priority 2] Content only.
Techniques for checkpoint 3.6
3.7 Toggle images. Allow configuration not to render images. [Priority 2] Content only.
Content type labels: Image.
Note: See checkpoint 2.3 for information about how to provide access to unrendered images.
Techniques for checkpoint 3.7

Guideline 4. Ensure user control of rendering.

Ensure that the user can select preferred styles (colors, size of rendered text, synthesized speech characteristics, etc.) from choices offered by the user agent. Allow the user to override author-specified styles and user agent default styles.

Providing access to content (see guideline 2) includes enabling users to configure and control its rendering. Users with low vision may require that text be rendered at a size larger than the size specified by the author or by the user agent's default rendering. Users with color blindness may need to impose or prevent certain color combinations.

For dynamic presentations such as synchronized multimedia presentations created with SMIL 1.0 [SMIL], users with cognitive, hearing, visual, and physical disabilities may not be able to interact with a presentation within the time frame assumed by the author. To make the presentation accessible to these users, user agents rendering multimedia content (audio, video, and other animations), have to allow the user to control the playback rate of this content, and also to stop, start, pause, fast reverse, and fast advance it manually. User agents rendering audio have to allow the user to control the audio volume globally and to allow the user to control independently distinguishable audio tracks.

User agents with speech synthesis capabilities need to allow users to control various speech output parameters. For instance, users who are blind and hard of hearing may not be able to make use of high or low frequencies; these users have to be able to configure their speech synthesizers to use suitable frequencies.

Checkpoints for visually rendered text

4.1 Configure text size. Allow global configuration and control over the reference size of visually rendered text, with an option to override reference sizes specified by the author or user agent defaults. Allow the user to choose from among the full range of font sizes supported by the operating environment. [Priority 1] Content only.
Content type labels: VisualText.
Note: The reference size of rendered text corresponds to the default value of the CSS2 'font-size' property, which is 'medium' (refer to CSS2 [CSS2], section 15.2.4). For example, in HTML, this might be paragraph text. The default reference size of rendered text may vary among user agents. User agents may offer different mechanisms to allow control of the size of rendered text (e.g., font size control, zoom, magnification, etc.). Refer, for example to the Scalable Vector Graphics specification [SVG] for information about scalable rendering.
Techniques for checkpoint 4.1
4.2 Configure font family. Allow global configuration of the font family of all visually rendered text, with an option to override font families specified by the author or by user agent defaults. Allow the user to choose from among the full range of font families supported by the operating environment. [Priority 1] Content only.
Content type labels: VisualText.
Note: For example, allow the user to specify that all text is to be rendered in a particular sans-serif font family. For text that cannot be rendered properly using the user's preferred font family, the user agent may substitute an alternative font family.
Techniques for checkpoint 4.2
4.3 Configure text colors. Allow global configuration of the foreground and background color of all visually rendered text, with an option to override foreground and background colors specified by the author or user agent defaults. Allow the user to choose from among the full range of colors supported by the operating environment. [Priority 1] Content only.
Content type labels: ColorText.
Note: User configuration of foreground and background colors may inadvertently lead to the inability to distinguish ordinary text from selected text, focused text, etc. See checkpoint 10.3 for more information about highlight styles.
Techniques for checkpoint 4.3

Checkpoints for multimedia presentations and other presentations that change continuously over time

4.4 Slow multimedia. Allow the user to slow the presentation rate of audio and animations (including video and animated images). For a visual track, provide at least one setting between 40% and 60% of the original speed. For a prerecorded audio track including audio-only presentations, provide at least one setting between 75% and 80% of the original speed. When the user agent allows the user to slow the visual track of a synchronized multimedia presentation to between 100% and 80% of its original speed, synchronize the visual and audio tracks. Below 80%, the user agent is not required to render the audio track. The user agent is not required to satisfy this checkpoint for audio and animations whose recognized role is to create a purely stylistic effect. [Priority 1] Content only.
Content type labels: Animation, Audio.
Note: Purely stylistic effects include background sounds, decorative animated images, and effects caused by style sheets. The style exception of this checkpoint is based on the assumption that authors have satisfied the requirements of the "Web Content Accessibility Guidelines 1.0" [WCAG10] not to convey information through style alone (e.g., through color alone or style sheets alone). See checkpoint 2.6 and checkpoint 4.7.
Techniques for checkpoint 4.4
4.5 Start, stop, pause, advance multimedia. Allow the user to stop, pause, resume, fast advance, and fast reverse audio and animations (including video and animated images) that last three or more seconds at their default playback rate. The user agent is not required to satisfy this checkpoint for audio and animations whose recognized role is to create a purely stylistic effect. The user agent is not required to play synchronized audio during fast advance or reverse of animations (though doing so may help orient the user). The user agent is not required to play animations during fast advance and fast reverse. When the user pauses a real-time audio or animation, the user agent may discard packets that continue to arrive during the pause. [Priority 1] Content only.
Content type labels: Animation, Audio.
Note: See checkpoint 4.4 for more information about the exception for purely stylistic effects. This checkpoint applies to content that is either rendered automatically or on request from the user. The requirement of this checkpoint is for control of each source of audio and animation that is recognized as distinct. Respect synchronization cues per checkpoint 2.6.
Techniques for checkpoint 4.5
4.6 Position captions. For graphical viewports, allow the user to position captions with respect to synchronized visual tracks as follows: (a) if the user agent satisfies this checkpoint by using a markup language or style sheet language to provide configuration or control, then the user agent must allow the user to choose from among at least the range of positions enabled by the format; (b) otherwise, the user agent must allow both non-overlapping and overlapping positions (e.g., by rendering captions in a separate viewport that may be positioned on top of the visual track). In either case, the user agent must allow the user to override the author's specified position. The user agent is not required to change the layout of other content (i.e., reflow) after the user has changed the position of captions. [Priority 1] Content only.
Note: When captions overlap the synchronized visual track, the user should be able to view the visual track behind the captions. Refer to checkpoint 4.3 for requirements related to the control of background colors.
Techniques for checkpoint 4.6
4.7 Slow other multimedia. Allow the user to slow the presentation rate of audio and animations (including video and animated images) not covered by checkpoint 4.4. The same speed percentage requirements of checkpoint 4.4 apply. [Priority 2] Content only.
Content type labels: Animation, Audio.
Note: User agents automatically satisfy this checkpoint if they satisfy checkpoint 4.4 for all audio and animations.
Techniques for checkpoint 4.7
4.8 Control other multimedia. Allow the user to stop, pause, resume, fast advance, and fast reverse audio and animations (including video and animated images) not covered by checkpoint 4.5. [Priority 2] Content only.
Content type labels: Animation, Audio.
Note: User agents automatically satisfy this checkpoint if they satisfy checkpoint 4.5 for all audio and animations.
Techniques for checkpoint 4.8

Checkpoints for audio volume control

4.9 Global volume control. Allow global configuration and control of the volume of all audio, with an option to override audio volumes specified by the author or user agent defaults. The user must be able to choose zero volume (i.e., silent). [Priority 1] Content only.
Content type labels: Audio.
Note: User agents should allow configuration and control of volume through available operating environment controls.
Techniques for checkpoint 4.9
4.10 Independent volume control. Allow independent control of the volumes of distinct audio sources synchronized to play simultaneously. The user agent is not required to satisfy this checkpoint for audio whose recognized role is to create a purely stylistic effect. [Priority 1] Content only.
Content type labels: Audio.
Note: See checkpoint 4.4 for more information about the exception for purely stylistic effects. The user agent should satisfy this checkpoint by allowing the user to control independently the volumes of all distinct audio sources (e.g., by implementing a general audio mixer type of functionality). The user control required by this checkpoint includes the ability to override author-specified volumes for the relevant sources of audio. See also checkpoint 4.13.
Techniques for checkpoint 4.10
4.11 Control other volume. Allow independent control of the volumes of distinct audio sources synchronized to play simultaneously that are not covered by checkpoint 4.10. [Priority 2] Content only.
Content type labels: Audio.
Note: User agents automatically satisfy this checkpoint if they satisfy checkpoint 4.10 for all audio.
Techniques for checkpoint 4.11

Checkpoints for synthesized speech

4.12 Configure speech rate. Allow configuration and control of the synthesized speech rate, according to the full range offered by the speech synthesizer. [Priority 1] Content only.
Content type labels: Speech.
Note: The range of speech rates offered by the speech synthesizer may depend on natural language.
Techniques for checkpoint 4.12
4.13 Configure speech volume. Allow control of the synthesized speech volume, independent of other sources of audio. [Priority 1] Content only.
Content type labels: Speech.
Note: The user control required by this checkpoint includes the ability to override author-specified speech volume. See also checkpoint 4.10.
Techniques for checkpoint 4.13
4.14 Configure speech characteristics. Allow configuration of speech characteristics according to the full range of values offered by the speech synthesizer. [Priority 1] Content only.
Note: Some speech synthesizers allow users to choose values for speech characteristics at a higher abstraction layer, i.e., by choosing from present options that group several characteristics. Some typical options one might encounter include: "adult male voice", "female child voice", "robot voice", "pitch", "stress", etc. Ranges for values may vary among speech synthesizers.
Techniques for checkpoint 4.14
4.15 Specific speech characteristics. Allow configuration of the following speech characteristics: pitch, pitch range, stress, richness. Pitch refers to the average frequency of the speaking voice. Pitch range specifies a variation in average frequency. Stress refers to the height of "local peaks" in the intonation contour of the voice. Richness refers to the richness or brightness of the voice. [Priority 2] Content only.
Note: This checkpoint is more specific than checkpoint 4.14: it requires support for the voice characteristics listed. Definitions for these characteristics are taken from section 19 of the Cascading Style Sheets Level 2 Recommendation [CSS2]; please refer to that specification for additional informative descriptions. Some speech synthesizers allow users to choose values for speech characteristics at a higher abstraction layer, i.e., by choosing from present options distinguished by "gender", "age", "accent", etc. Ranges of values may vary among speech synthesizers.
Content type labels: Speech.
Techniques for checkpoint 4.15
4.16 Configure speech features. Provide support for user-defined extensions to the speech dictionary, as well as the following functionalities: spell-out (spell text one character at a time or according to language-dependent pronunciation rules), speak-numeral (speak a numeral as individual digits or as a full number), and speak-punctuation (speak punctuation literally or render as natural pauses). [Priority 2] Content only.
Note: Definitions for the functionalities listed are taken from section 19 of the Cascading Style Sheets Level 2 Recommendation [CSS2]; please refer to that specification for additional informative descriptions.
Techniques for checkpoint 4.16

Checkpoints related to style sheets

4.17 Choose style sheets. For user agents that support style sheets, allow the user to choose from (and apply) available author and user style sheets or to ignore them. [Priority 1] Both content and user agent.
Note: By definition, the user agent's default style sheet is always present, but may be overridden by author or user styles. Developers should not consider that the user's ability to turn off author and user style sheets is an effective way to improve content accessibility; turning off style sheet support means losing the many benefits they offer. Instead, developers should provide users with finer control over user agent or content behavior known to raise accessibility barriers. The user should only have to turn off author and user style sheets as a last resort.
Techniques for checkpoint 4.17

Guideline 5. Ensure user control of user interface behavior.

Ensure that the user can control the behavior of viewports and other user interface controls, including those that may be manipulated by the author (e.g., through scripts).

Control of viewport behavior is important to accessibility. For people with visual disabilities or certain types of learning disabilities, it is important that the point of regard – what the user is presumed to be viewing – remain as stable as possible. Unexpected changes may cause users to lose track of how many viewports are open, which viewport has the current focus, etc. This guideline includes requirements for control of opening and closing viewports, the relative position of graphical viewports, changes to focus, and inadvertent form submissions and micropayments.

Checkpoints

5.1 No automatic content focus change. Allow configuration so that if a viewport opens without explicit user request, its content focus does not automatically become the current focus. Configuration is preferred, but is not required if the content focus can only ever be moved on explicit user request. [Priority 2] Both content and user agent.
Techniques for checkpoint 5.1
5.2 Keep viewport on top. For graphical user interfaces, allow configuration so that the viewport with the current focus remains "on top" of all other viewports with which it overlaps. [Priority 2] Both content and user agent.
Techniques for checkpoint 5.2
5.3 Manual viewport open only. Allow configuration so that viewports only open on explicit user request. In this configuration, instead of opening a viewport automatically, alert the user and allow the user to open it on demand (e.g., by following a link or confirming a prompt). Allow the user to close viewports. If a viewport (e.g., a frame set) contains other viewports, these requirements only apply to the outermost container viewport. Configuration is preferred, but is not required if viewports can only ever open on explicit user request. [Priority 2] Both content and user agent.
Note: User creation of a new viewport (e.g., empty or with a new resource loaded) through the user agent's user interface constitutes an explicit user request. See also checkpoint 5.1 (for control over changes of focus when a viewport opens) and checkpoint 6.5 (for programmatic alert of changes to the user interface).
Techniques for checkpoint 5.3
5.4 Selection and focus in viewport. Ensure that when a viewport's selection or content focus changes, it is at least partially in the viewport after the change. [Priority 2] Both content and user agent.
Note: For example, if users navigating links move to a portion of the document outside a graphical viewport, the viewport should scroll to include the new location of the focus. Or, for users of audio viewports, allow configuration to render the selection or focus immediately after the change.
Techniques for checkpoint 5.4
5.5 Confirm form submission. Allow configuration to prompt the user to confirm (or cancel) any form submission. Configuration is preferred, but it not required if forms can only ever be submitted on explicit user request. [Priority 2] Content only.
Note: For example, do not submit a form automatically when a menu option is selected, when all fields of a form have been filled out, or when a "mouseover" or "change" event occurs.
Techniques for checkpoint 5.5
5.6 Confirm fee links. Allow configuration to prompt the user to confirm (or cancel) any payment that results from activation of a fee link. Configuration is preferred, but is not required if fee links can only ever be activated on explicit user request. [Priority 2] Content only.
Techniques for checkpoint 5.6
5.7 Manual viewport close only. Allow configuration to prompt the user to confirm (or cancel) closing any viewport that starts to close without explicit user request. [Priority 3] User agent only.
Techniques for checkpoint 5.7

Guideline 6. Implement standard application programming interfaces.

Implement standard interfaces to communicate with other software (e.g., assistive technologies, the operating environment, plug-ins, etc.).

This guideline addresses interoperability between a conforming user agent and other software, in particular assistive technologies. The checkpoints of this guideline require implementation of application programming interfaces (APIs) for communication. There are three types of requirements in this guideline:

  1. Requirements for what information must be communicated through an API.
  2. Requirements for which APIs or types of APIs must be used to communicate this information.
  3. Requirements for additional characteristics of these APIs.

Note: The User Agent Accessibility Guidelines Working Group believes that, in order to promote interoperability between a conforming user agent and more than one assistive technology, it is more important to implement conventional APIs than custom APIs, even when custom APIs provide equal or superior access. When conventional APIs do not allow users to satisfy the requirements of these checkpoints, however, developers may implement alternative APIs.

Checkpoints

6.1 DOM read access. Provide programmatic read access to HTML and XML content by conforming to the following modules of the W3C Document Object Model DOM Level 2 Core Specification [DOM2CORE] and exporting the interfaces they define: (1) the Core module for HTML; (2) the Core and XML modules for XML. [Priority 1] Content only.
Note: Please refer to the "Document Object Model (DOM) Level 2 Core Specification" [DOM2CORE] for information about HTML and XML versions covered.
Techniques for checkpoint 6.1
6.2 DOM write access. If the user can modify HTML and XML content through the user interface, provide the same functionality programmatically by conforming to the following modules of the W3C Document Object Model DOM Level 2 Core Specification [DOM2CORE] and exporting the interfaces they define: (1) the Core module for HTML; (2) the Core and XML modules for XML. [Priority 1] Content only.
Note: For example, if the user interface allows users to complete HTML forms, this must also be possible through the required DOM APIs. Please refer to the "Document Object Model (DOM) Level 2 Core Specification" [DOM2CORE] for information about HTML and XML versions covered.
Techniques for checkpoint 6.2
6.3 Programmatic access to other content. For markup languages other than HTML and XML, provide programmatic read access to content. Provide programmatic write access for those parts of content that the user can modify through the user interface. To satisfy these requirements, implement at least one API that is either (a) defined by a W3C Recommendation, or (b) a publicly documented API designed to enable interoperability with assistive technologies. If no such API is available, or if available APIs do not enable the user agent to satisfy the requirements, implement at least one publicly documented API to satisfy the requirements, and follow operating environment conventions for the use of input and output APIs. [Priority 1] Content only.
Note: This checkpoint addresses content not covered by checkpoints checkpoint 6.1 and checkpoint 6.2. An API is considered "available" if the specification of the API is published (e.g., as a W3C Recommendation) in time for integration into a user agent's development cycle.
Techniques for checkpoint 6.3
6.4 Programmatic operation. Provide programmatic read access to user agent user interface controls. Provide programmatic write access for those controls that the user can modify through the user interface. For security reasons, user agents are not required to allow instructions in content to modify user agent user interface controls. To satisfy these requirements, implement at least one API that is either (a) defined by a W3C Recommendation, or (b) a publicly documented API designed to enable interoperability with assistive technologies. If no such API is available, or if available APIs do not enable the user agent to satisfy the requirements, implement at least one publicly documented API that allows programmatic operation of all of the functionalities that are available through the user agent user interface, and follow operating environment conventions for the use of input and output APIs. [Priority 1] User agent only.
Note: APIs used to satisfy the requirements of this checkpoint may be platform-independent APIs such as the W3C DOM, conventional APIs for a particular operating environment, conventional APIs for programming languages, plug-ins, virtual machine environments, etc. User agents should always follow operating environment conventions for the use of input and output APIs. An API is considered "available" if the specification of the API is published (e.g., as a W3C Recommendation) in time for integration into a user agent's development cycle.
Techniques for checkpoint 6.4
6.5 Programmatic alert of changes. Provide programmatic alert of changes to content, user interface controls, selection, content focus, and user interface focus. To satisfy these requirements, implement at least one API that is either (a) defined by a W3C Recommendation, or (b) a publicly documented API designed to enable interoperability with assistive technologies. If no such API is available, or if available APIs do not enable the user agent to satisfy the requirements, implement at least one publicly documented API to satisfy the requirements, and follow operating environment conventions for the use of input and output APIs. [Priority 1] Both content and user agent.
Note: For instance, when user interaction in one frame causes automatic changes to content in another, provide a programmatic alert. An API is considered "available" if the specification of the API is published (e.g., as a W3C Recommendation) in time for integration into a user agent's development cycle.
Techniques for checkpoint 6.5
6.6 Conventional keyboard APIs. Follow operating environment conventions when implementing APIs for the keyboard. If such APIs for the keyboard do not exist, implement publicly documented APIs for the keyboard. [Priority 1] User agent only.
Note: An operating environment may define more than one conventional API for the keyboard. For instance, for Japanese and Chinese, input may be processed in two stages, with an API for each.
Techniques for checkpoint 6.6
6.7 API character encodings. For an API implemented to satisfy requirements of this document, support the character encodings required for that API. [Priority 1] Both content and user agent.
Note: Support for character encodings is important so that text is not "broken" when communicated to assistive technologies. For example, the DOM Level 2 Core Specification [DOM2CORE], section 1.1.5 requires that the DOMString type be encoded using UTF-16. This checkpoint is an important special case of the other API requirements of this document.
Techniques for checkpoint 6.7
6.8 DOM CSS access. For user agents that implement Cascading Style Sheets (CSS), provide programmatic access to those style sheets by conforming to the CSS module of the W3C Document Object Model (DOM) Level 2 Style Specification [DOM2STYLE] and exporting the interfaces it defines. [Priority 2] Content only.
Note: As of the publication of this document, Cascading Style Sheets (CSS) are defined by CSS Level 1 [CSS1] and CSS Level 2 [CSS2]. Please refer to the "Document Object Model (DOM) Level 2 Style Specification" [DOM2STYLE] for information about CSS versions covered.
Techniques for checkpoint 6.8
6.9 Timely access. Ensure that programmatic exchanges proceed in a timely manner. [Priority 2] Both content and user agent.
Note: For example, the programmatic exchange of information required by other checkpoints in this document should be efficient enough to prevent information loss, a risk when changes to content or user interface occur more quickly than the communication of those changes. Timely exchange is also important for the proper synchronization of alternative renderings. The techniques for this checkpoint explain how developers can reduce communication delays. This will help ensure that assistive technologies have timely access to the document object model and other information that is important for providing access.
Techniques for checkpoint 6.9

Guideline 7. Observe operating environment conventions.

Observe operating environment conventions for the user agent user interface, documentation, installation, etc.

Part of user agent accessibility involves following the conventions of the user's operating environment. This includes:

Following operating environment conventions increases predictability for users and for developers of assistive technologies. Platform guidelines explain what users will expect from the look and feel of the user interface, keyboard conventions, documentation, etc. Platform guidelines also include information about accessibility features that the user agent should adopt rather than reimplement.

Checkpoints

7.1 Focus and selection conventions. Follow operating environment conventions that benefit accessibility when implementing the selection, content focus, and user interface focus. [Priority 1] User agent only.
Note: This checkpoint is an important special case of checkpoint 7.3. See also checkpoint 9.1 and checkpoint 9.2.
Techniques for checkpoint 7.1
7.2 Respect input configuration conventions. Ensure that default input configurations do not interfere with operating environment accessibility conventions. [Priority 1] User agent only.
Note: In particular, default configurations should not interfere with operating conventions for keyboard accessibility. Information about operating environment accessibility conventions is available in the Techniques document [UAAG10-TECHS]. See also checkpoint 11.5.
Techniques for checkpoint 7.2
7.3 Operating environment conventions. Follow operating environment conventions that benefit accessibility. In particular, follow conventions that benefit accessibility for user interface design, keyboard configuration, product installation, and documentation. [Priority 2] User agent only.
Note: Operating environment conventions that benefit accessibility are those described in this document and in platform-specific accessibility guidelines. Some of these conventions (e.g., sticky keys, mouse keys, show sounds, etc.) are discussed in the Techniques document [UAAG10-TECHS].
Techniques for checkpoint 7.3
7.4 Input configuration indications. Follow operating environment conventions to indicate the input configuration. [Priority 2] User agent only.
Note: For example, in some operating environments, when a functionality may be triggered through a menu and through the keyboard, the developer may design the menu entry so that the character of the activating key is also shown. This checkpoint is an important special case of checkpoint 7.3. See also checkpoint 11.5.
Techniques for checkpoint 7.4

Guideline 8. Implement specifications that benefit accessibility.

Support the accessibility features of all implemented specifications. Implement W3C Recommendations when available and appropriate for a task.

Developers should implement open specifications. Conformance to open specifications benefits interoperability and accessibility by making it easier to design assistive technologies (also discussed in guideline 6).

While developers should implement the accessibility features of any specification (checkpoint 8.1), this document recommends conformance to W3C Recommendations in particular (checkpoint 8.2) for several reasons:

Checkpoints

8.1 Implement accessibility features. Implement the accessibility features of specifications (markup languages, style sheet languages, metadata languages, graphics formats, etc.). For the purposes of this checkpoint, an accessibility feature is either (a) one identified as such, or (b) one that allows the author to satisfy any requirement of the "Web Content Accessibility Guidelines 1.0" [WCAG10]. [Priority 1] Content only.
Note: This checkpoint applies to both W3C-developed and non-W3C specifications. The Techniques document [UAAG10-TECHS] provides information about the accessibility features of some specifications, including W3C specifications. The user agent is not required to satisfy this checkpoint for all implemented specifications; see the section on conformance and implementing specifications for more information.
Techniques for checkpoint 8.1
8.2 Conform to specifications. Use and conform to either (1) W3C Recommendations when they are available and appropriate for a task, or (2) non-W3C specifications that enable the creation of content that conforms at level A or better to the Web Content Accessibility Guidelines 1.0 [WCAG10]. When a requirement of another specification contradicts a requirement of the current document, the user agent may disregard the requirement of the other specification and still satisfy this checkpoint. [Priority 2] Content only.
Note: For instance, for markup, the user agent may conform to HTML 4 [HTML4], XHTML 1.0 [XHTML10], or XML 1.0 [XML]. For style sheets, the user agent may conform to CSS ([CSS1], [CSS2]). For mathematics, the user agent may conform to MathML 2.0 [MATHML20]. For synchronized multimedia, the user agent may conform to SMIL 1.0 [SMIL]. A specification is considered "available" if it is published (e.g., as a W3C Recommendation) in time for integration into a user agent's development cycle. The user agent is not required to satisfy this checkpoint for all implemented specifications; see the section on conformance and implementing specifications for more information.
Techniques for checkpoint 8.2

Guideline 9. Provide navigation mechanisms.

Provide access to content through a variety of navigation mechanisms: sequential navigation, direct navigation, searches, structured navigation, etc.

Users should be able to navigate to important pieces of content within a configurable view, identify the type of object they have navigated to, interact with that object easily (if it is an enabled element), and review the surrounding context (to orient themselves). Providing a variety of navigation and search mechanisms helps users with disabilities (and all users) access content more efficiently. Navigation and searching are particularly important to users who access content serially (e.g., as synthesized speech or braille).

Sequential navigation (e.g., line scrolling, page scrolling, sequential navigation through enabled elements, etc.) means advancing (or rewinding) through rendered content in well-defined steps (line by line, screen by screen, link by link, etc.). Sequential navigation can provide context, but can be time-consuming. Sequential navigation is important to users who cannot scan a page visually for context and also benefits users unfamiliar with a page. Sequential access may be based on element type (e.g., links only), content structure (e.g., navigation from heading to heading), or other criteria.

Direct navigation (e.g., to a particular link or paragraph) is faster than sequential navigation, but generally requires familiarity with the content. Direct navigation is important to users with some physical disabilities (who may have little or no manual dexterity and/or increased tendency to push unwanted buttons or keys), to users with visual disabilities, and also benefits "power users." Direct navigation may be possible with the pointing device or the keyboard (e.g., keyboard shortcuts).

Structured navigation mechanisms offer both context and speed. User agents should allow users to navigate to content known to be structurally important: blocks of content, headers and sections, tables, forms and form elements, enabled elements, navigation mechanisms, containers, etc. For information about programmatic access to document structure, see guideline 6.

User agents should allow users to configure navigation mechanisms (e.g., to allow navigation of links only, or links and headings, or tables and forms, etc.).

Checkpoints

9.1 Provide content focus. Provide at least one content focus for each viewport (including frames) where enabled elements are part of the rendered content. Allow the user to make the content focus of each viewport the current focus. [Priority 1] Content only.
Note: For example, when two frames of a frameset contain enabled elements, allow the user to make the content focus of either frame the current focus. Note that viewports "owned" by plug-ins that are part of a conformance claim are also covered by this checkpoint.
Techniques for checkpoint 9.1
9.2 Provide user interface focus. Provide a user interface focus. [Priority 1] User agent only.
Techniques for checkpoint 9.2
9.3 Move content focus. Allow the user to move the content focus to any enabled element in the viewport. If the author has not specified a navigation order, allow at least forward sequential navigation to each element, in document order. The user agent may also include disabled elements in the navigation order. [Priority 1] Content only.
Note: In addition to forward sequential navigation, the user agent should also allow reverse sequential navigation. This checkpoint is an important special case of checkpoint 9.9.
Techniques for checkpoint 9.3
9.4 Restore history. For user agents that implement a viewport history mechanism, for each state in a viewport's browsing history, maintain information about the point of regard, content focus, and selection. When the user returns to any state in the viewport history, restore the saved values for all of these state variables. [Priority 1] Content only.
Note: For example, when the user uses the "back" functionality, restore the four state variables.
Techniques for checkpoint 9.4
9.5 No events on focus change. Allow configuration so that moving the content focus to or from an enabled element does not automatically activate any explicitly associated event handlers. [Priority 2] Content only.
Note: For instance, in this configuration for an HTML document, do not activate any handlers for the 'onfocus', 'onblur', or 'onchange' attributes. In this configuration, user agents should still apply any stylistic changes (e.g., highlighting) that may occur when there is a change in content focus.
Techniques for checkpoint 9.5
9.6 Show event handlers. For the element with content focus, make available the list of input device event handlers explicitly associated with the element. [Priority 2] Content only.
Note: For example, allow the user to query the element with content focus for the list of input device event handlers, or add them directly to the serial navigation order. See checkpoint 1.2 for information about activation of event handlers associated with the element with focus.
Techniques for checkpoint 9.6
9.7 Move content focus optimally. Allow the user to move the content focus to any enabled element in the viewport. If the author has not specified a navigation order, allow at least forward and reverse sequential navigation to each element, in document order. The user agent must not include disabled elements in the navigation order. [Priority 2] Content only.
Note: This checkpoint is a special case of checkpoint 9.3.
Techniques for checkpoint 9.7
9.8 Text search. Allow the user to search within rendered text for a sequence of characters from the document character set. Allow the user to start a forward search (in document order) from any selected or focused location in content. When there is a match (1) move the viewport so that the matched text content is within it, and (2) allow the user to search for the next instance of the text from the location of the match. Alert the user when there is no match, when the search reaches the end of content, and prior to any wrapping. Provide a case-insensitive search option for text in scripts (i.e., writing systems) where case is significant. [Priority 2] Content only.
Note: If the user has not indicated a start position for the search, the search should start from the beginning of content. Use operating environments conventions for indicating the result of a search (e.g., selection or content focus). A wrapping search is one that restarts automatically at the beginning of content once the end of content has been reached.
Techniques for checkpoint 9.8
9.9 Structured navigation. Allow the user to navigate efficiently to and among important structural elements. Allow forward and backward sequential navigation to important structural elements. [Priority 2] Content only.
Note: This specification intentionally does not identify which "important elements" must be navigable as this will vary according to markup language. What constitutes "efficient navigation" may depend on a number of factors as well, including the "shape" of content (e.g., serial navigation of long lists is not efficient) and desired granularity (e.g., among tables, then among the cells of a given table). Refer to the Techniques document [UAAG10-TECHS] for information about identifying and navigating important elements.
Techniques for checkpoint 9.9
9.10 Configure important elements. Allow configuration and control of the set of important elements required by checkpoint 9.9 and checkpoint 10.5. Allow the user to include and exclude element types in the set of elements. [Priority 3] Content only.
Note: For example, allow the user to navigate only paragraphs, or only headings and paragraphs, etc.
Techniques for checkpoint 9.10

Guideline 10. Orient the user.

Provide information that will help the user understand browsing context.

All users require clues to help them understand their "location" when browsing: where they are, how they got there, where they can go, what's nearby, etc. Some mechanisms that provide such clues through the user interface (visually, as audio, or as braille) include:

Orientation mechanisms such as these are especially important to users who view content serially, (e.g., when rendered as speech or braille). For instance, these users cannot "scan" a graphically displayed table with their eyes for information about a table cell's headers, neighboring cells, etc. User agents need to provide other means for users to understand table cell relationships, frame relationships (what relationship does the graphical layout convey?), form context (have I filled out the form completely?), link information (have I already visited this link?), etc.

This guideline also includes requirements to allow the user to control some user agent behavior (form submission and activation of fee links) that, if carried out automatically, might go unnoticed by some users (e.g., users with blindness) or might disorient others (e.g., some users with a cognitive disability).

Checkpoints

10.1 Table orientation. Make available to the user the purpose of each table (e.g., as expressed in a summary or table caption) and the relationships among the table cells and headers. [Priority 1] Content only.
Note: This checkpoint refers only to table information that the user agent can recognize. Depending on the table, some techniques may be more efficient than others for conveying data relationships. For many tables, user agents rendering in two dimensions may satisfy this checkpoint by rendering a table as a grid and by ensuring that users can find headers associated with cells. However, for large tables or small viewports, allowing the user to query cells for information about related headers may improve access. This checkpoint is an important special case of checkpoint 2.1.
Techniques for checkpoint 10.1
10.2 Highlight selection and focus. Provide a mechanism for highlighting the selection and content focus of each viewport. The highlight mechanism must not rely on color alone. Allow global configuration of selection and focus highlight styles. For graphical viewports, if the highlight mechanism involves colors or text decorations, allow the user to choose from among the full range of colors or text decorations supported by the operating environment. [Priority 1] Content only.
Note: Examples of highlight mechanisms include foreground and background color variations, underlining, distinctive voice pitches, rectangular boxes, etc. Because the selection and focus change frequently, user agents should not highlight them using mechanisms (e.g., font size variations) that cause content to reflow as this may disorient the user. See also checkpoint 7.1.
Techniques for checkpoint 10.2
10.3 Distinct default highlight styles. Ensure that all of the default highlight styles for the selection, content focus, enabled elements, recently visited links, and fee links (1) do not rely on color alone, and (2) differ from each other, and not by color alone. This checkpoint not apply to those highlight styles inherited from the operating environment as default values, as long as the user can change the styles in the operating environment. [Priority 1] Content only.
Note: For instance, by default a graphical user agent may present the selection using color and a dotted outline, the focus using a solid outline, enabled elements as underlined in blue, recently visited links as dotted underlined in purple, and fee links using a special icon or flag to draw the user's attention.
Techniques for checkpoint 10.3
10.4 Highlight special elements. Provide a mechanism for highlighting all enabled elements, recently visited links, and fee links. Allow the user to configure the highlight styles. The highlight mechanism must not rely on color alone. For graphical viewports, if the highlight mechanism involves colors, fonts, or text decorations, allow the user to choose from among the full range of colors, fonts, or text decorations supported by the operating environment. For an image map, the user agent must highlight the image map as a whole and should allow configuration to highlight each enabled region. [Priority 2] Content only.
Note: Examples of highlight mechanisms include foreground and background color variations, font variations, underlining, distinctive voice pitches, rectangular boxes, etc.
Techniques for checkpoint 10.4
10.5 Outline view. Make available to the user an "outline" view of content, composed of labels for important structural elements (e.g., heading text, table titles, form titles, etc.). [Priority 2] Content only.
Note: This checkpoint is meant to provide the user with a simplified view of content (e.g, a table of contents). What constitutes a label is defined by each markup language specification. For example, in HTML, a heading (H1-H6) is a label for the section that follows it, a CAPTION is a label for a table, the "title" attribute is a label for its element, etc. A label is not required to be text only. For important elements that do not have associated labels, user agents may generate labels for the outline view. For information about what constitutes the set of important structural elements, please see the Note following checkpoint 9.9. By making the outline view navigable, it is possible to satisfy this checkpoint and checkpoint 9.9 together: Allow users to navigate among the important elements of the outline view, and to navigate from a position in the outline view to the corresponding position in a full view of content. See also checkpoint 9.10.
Techniques for checkpoint 10.5
10.6 Provide link information. To help the user decide whether to traverse a link, make available the following information about it: link element content, link title, whether the link is internal to the resource (e.g., the link is to a target in the same Web page), whether the user has traversed the link recently, whether traversing it may involve a fee, and information about the type, size, and natural language of linked Web resources. The user agent is not required to compute or make available information that requires retrieval of linked Web resources. [Priority 3] Content only.
Techniques for checkpoint 10.6

Checkpoints for the user interface

10.7 Highlight current viewport. Provide a mechanism for highlighting the viewport with the current focus. For graphical viewports, the default highlight mechanism must not rely on color alone. This default color requirement does not apply if the highlight mechanism is inherited from the operating environment as the default and the user can change it in the operating environment. [Priority 1] User agent only.
Note: This includes highlighting and identifying frames. This checkpoint is an important special case of checkpoint 1.1. See also to checkpoint checkpoint 7.1.
Techniques for checkpoint 10.7
10.8 Indicate rendering progress. Indicate the viewport's position relative to rendered content (e.g., the proportion of an audio or video clip that has been played, the proportion of a Web page that has been viewed, etc.). For two-dimensional renderings, relative position includes both vertical and horizontal positions. [Priority 3] User agent only.
Note: The user agent may calculate the relative position according to content focus position, selection position, or viewport position, depending on how the user has been browsing. The user agent may indicate the proportion of content viewed in a number of ways, including as a percentage, as a relative size in bytes, etc.
Techniques for checkpoint 10.8

Guideline 11. Allow configuration and customization.

Allow users to configure the user agent so that frequently performed tasks are made convenient, and allow users to save their preferences.

Web users have a wide range of capabilities and need to be able to configure the user agent according to their preferences for styles, graphical user interface configuration, keyboard configuration, etc. Most of the checkpoints in this guideline pertain to the input configuration: how user agent behavior is controlled through keyboard input, pointing device input, and voice input.

Checkpoints

11.1 Current user bindings. Provide information to the user about current user preferences for input configurations. [Priority 1] User agent only.
Note: To satisfy this checkpoint, the user agent may make available binding information in a centralized fashion (e.g., a list of bindings) or a distributed fashion (e.g., by listing keyboard shortcuts in user interface menus).
Techniques for checkpoint 11.1
11.2 Current author bindings. Provide a centralized view of the current author-specified input configuration bindings. [Priority 2] Content only.
Note: For example, for HTML documents, provide a view of keyboard bindings specified by the author through the "accesskey" attribute. The intent of this checkpoint is to centralize information about author-specified bindings so that the user does not have to read the entire content first to find out what bindings are available. The user agent may satisfy this checkpoint by providing different views for different input modalities (keyboard, pointing device, voice, etc.).
Techniques for checkpoint 11.2
11.3 Override bindings. Allow the user to override any binding that is part of the user agent default input configuration The user agent is not required to allow the user to override conventional bindings for the operating environment (e.g., for access to help). [Priority 2] User agent only.
Note: The override requirement only applies to bindings for the same input modality (e.g., the user must be able to override a keyboard binding with another keyboard binding). See also checkpoint 11.5, checkpoint 11.7, and checkpoint 12.3.
Techniques for checkpoint 11.3
11.4 Single key access. Allow the user to override any binding in the default keyboard configuration with a binding to either a key plus modifier keys or to a single-key. For each functionality in the set required by checkpoint 11.5, allow the user to configure a single-key binding (i.e., one key press performs the task, with zero modifier keys). If the number of physical keys on the keyboard is less than the number of functionalities required by checkpoint 11.5, allow single-key bindings for as many of those functionalities as possible. The single-key binding requirements may be satisfied with a "single-key mode" (i.e., a mode where the current bindings are replaced by a set of single-key bindings). The user agent is not required to allow the user to override conventional bindings for the operating environment (e.g., for access to help). [Priority 2] User agent only.
Note: In this checkpoint, "key" refers to a physical key of the keyboard (rather than, say, a character of the document character set). Because single-key access is so important to some users with physical disabilities, user agents should ensure that (1) most keys of the physical keyboard may be configured for single-key bindings, and (2) most functionalities of the user agent may be configured for single-key bindings. This checkpoint does not require single physical key bindings for character input, only for the activation of user agent functionalities. For information about access to user agent functionality through a keyboard API, see checkpoint 6.6.
Techniques for checkpoint 11.4
11.5 Default binding requirements. Ensure that the default input configuration includes bindings for the following functionalities required by other checkpoints in this document: move focus to next enabled element; move focus to previous enabled element; activate focused link; search for text; search again for same text; increase size of rendered text; decrease size of rendered text; increase global volume; decrease global volume; (each of) stop, pause, resume, fast advance, and fast reverse selected audio and animations (including video and animated images). If the user agent supports the following functionalities, the default input configuration must also include bindings for them: next history state (forward); previous history state (back); enter URI for new resource; add to favorites (i.e., bookmarked resources); view favorites; stop loading resource; reload resource; refresh rendering; forward one viewport; back one viewport; next line; previous line. [Priority 2] User agent only.
Note: This checkpoint does not make any requirements about the ease of use of default input configurations, though clearly the default configuration should include single-key bindings and allow easy operation. Ease of use is ensured by the configuration requirements of checkpoint 11.3.
Techniques for checkpoint 11.5
11.6 User profiles. For the configuration requirements of this document, allow the user to save user preferences in at least one user profile. Allow the user to choose from among available default profiles, profiles created by the same user, and no profile (i.e., the user agent default settings). [Priority 2] User agent only.
Note: The configuration requirements of the checkpoints in this document involve user preferences for styles, presentation rates, input configurations, navigation, viewport behavior, and user agent prompts and alerts.
Techniques for checkpoint 11.6
11.7 Configure tool bars. For graphical user interfaces, allow the user to configure the position of controls on tool bars of the user agent user interface, to add or remove controls for the user interface from a predefined set, and to restore the default user interface. [Priority 3] User agent only.
Note: This checkpoint is a special case of checkpoint 11.3.
Techniques for checkpoint 11.7

Guideline 12. Provide accessible user agent documentation and help.

Ensure that the user can learn about software features that benefit accessibility from the documentation. Ensure that the documentation is accessible.

User agent documentation is especially important to users with disabilities who may not understand a complex graphical user interface, who may not be using part of it (e.g., audio cues), or may not be using it at all. Without documentation, users with disabilities may have a very difficult time knowing what the user agent is capable of and how to operate it.

There are three types of requirements in this guideline:

  1. accessibility of the documentation (checkpoint 12.1);
  2. minimal requirements of what must be documented (checkpoint 12.2, checkpoint 12.3, and checkpoint 12.4). Documentation should include much more to explain how to install, get help for, use, or configure the user agent;
  3. organization of the documentation (checkpoint 12.5).

Refer to checkpoint 7.3 for information about following system conventions for documentation.

Checkpoints

12.1 Accessible documentation. Ensure that at least one version of the user agent documentation conforms to at least Level Double-A of the Web Content Accessibility Guidelines 1.0 [WCAG10]. [Priority 1] User agent only.
Techniques for checkpoint 12.1
12.2 Document accessibility features. Document all user agent features that benefit accessibility. For the purposes of this checkpoint, a user agent feature that benefits accessibility is one implemented to satisfy the requirements of this document (including the requirements of checkpoints 8.1 and 7.3). [Priority 1] User agent only.
Note: The help system should include discussion of user agent features that benefit accessibility. The documentation of accessibility features should be integrated into the documentation as a whole; see also checkpoint 12.5.
Techniques for checkpoint 12.2
12.3 Document default bindings. Document the default user agent input configuration (e.g., the default keyboard bindings). [Priority 1] User agent only.
Note: If the default input configuration is inconsistent with conventions of the operating environment, the documentation should alert the user.
Techniques for checkpoint 12.3
12.4 Document changes. Document changes from the previous version of the user agent to accessibility features, including accessibility features of the user interface. [Priority 2] User agent only.
Note: Accessibility features are those defined in checkpoint 12.2.
Techniques for checkpoint 12.4
12.5 Dedicated section on accessibility. In a dedicated section of the documentation, describe all features of the user agent that benefit accessibility. [Priority 2] User agent only.
Note: The features that benefit accessibility are those defined in checkpoint 12.2. This is a more specific requirement than checkpoint 12.2.
Techniques for checkpoint 12.5