Silver Task Force Teleconference -- 17 Mar 2017

Researcher update

<jeanne> scribe: jeanne

Sarah: I spoke with researchers from MSU yesterday
... They want to do a survey and would be looking at the current state of how WCAG supports people with disabilities and what user groups see are absent from addressing their needs. 6 months effort. The deliverable with be the survey and a short writeup of their findings.
... How will they make use of the stakeholder list?
... we need to talk about how we will share the stakeholder list.
... they need to work with their IRB about what they are doing
... I said I would get back to them today.

Jan: How are we going to document it? Will it be in the researcher tracking sheet?

Sarah: Dave set up the project trracker.

<SarahHorton> Project tracker: Link for particiants on call https://docs.google.com/spreadsheets/d/1Bsqv595CnSzmUa2Tv53duudNvn_ExTW6xGx-6_ECM7c/edit#gid=55201506

[this is not a public link because it contains personal contact information]

Sarah: I don't see that we have any surveys yet.

<scribe> ACTION: Jan to work with Jeanne and Dave to draft the policies for using the stakeholder list. Also involve researcher. [recorded in http://www.w3.org/2017/03/17-silver-minutes.html#action01]

<trackbot> Created ACTION-73 - Work with jeanne and dave to draft the policies for using the stakeholder list. also involve researcher. [on Jan McSorley - due 2017-03-24].

Sarah: Pete McNally has also proposed a research project is also a survey followed up by interviews. Deliverables will be report and maybe a set of personas.
... his focus is on UX professionals. He will look at researchers and designers. The questions he will address are:
... how well the structure serves these groups
... how well the structure serves learning and retention
... how accessiiblity supports business goals
... what are the reasons that accessibility is not on the critical path of business
... how could we communicate the importance of accessibility to the business community
... what aspects of WCAG do people drop
... what aspects of WCAG would people like to change
... he had a question of how much of the research he could do at conferences

Jeanne: As long as the research is valid

Jan: I would be concerned about diversity of the population, and a systematic approach

Sarah: But there is no restriction on talking about the work and Bentley's involvement.

Jeanne: He can't say he is doing it officially on behalf of the W3C, but he can say that he is working with the Silver task force.

Sarah: Do we have an answer on do we want the raw data.
... Pete is estimating a 2 month effort.

Jeanne: We had better figure out the stakeholder name policy soon, if he is doing a 2 month effort.

Sarah: Do we want to have a QA pass on the quality of the survey before it goes out?

Jeanne: I want to do a quick check for W3C issues before it goes out. I think if they are using our Stakeholder list, then we need to be responsible for making sure it is generally ok.

Sarah: The Research and Development Task Force might be able to help us.
... I'm ok with saying that if they are using our stakeholder list then we should look at it. We can also offer it as optional for other groups, but require it if they are using our stakeholder list.

<scribe> ACTION: jeanne to follow up with Jason White about helping review surveys. [recorded in http://www.w3.org/2017/03/17-silver-minutes.html#action02]

<trackbot> Created ACTION-74 - Follow up with jason white about helping review surveys. [on Jeanne F Spellman - due 2017-03-24].

<scribe> ACTION: jan to follow up with Dr. Butler to help with research validity review [recorded in http://www.w3.org/2017/03/17-silver-minutes.html#action03]

<trackbot> Created ACTION-75 - Follow up with dr. butler to help with research validity review [on Jan McSorley - due 2017-03-24].

Jan: I'm still in the beginning of communication. I have 8 researchers I am working with. Sherry is helping me with ours.
... I made some modifications to the template form. I made a folder on Google drive for each researcher, so they can put documents there.
... I set up a long email to join the community group and relevant links.
... I say that the folder is restricted to the Task Force and the individual researcher

Jeanne: We could put the portion of the stakeholder list that they are interested in, in that folder.

Timeline update to multi-thread the research

https://docs.google.com/spreadsheets/d/1yqbKKSDAsQ9KkuXhxa5di30CmZHpj4npZMoUDKRhSNU/edit#gid=0

<scribe> scribe: jan

Jeanne: We have broken the research into 2 phases
... Phase one is about structure and scope and phase 2 is about content (e.g. are the needs of people with disabilities being addressed, etc.)
... Phase 2 is more about what is going to be IN the guidelines and so research related to phase 2 can run until July 2018
... For researchers that want more time, we can recommend that they focus on research related to content

Sarah: I would recommend changing the start date for phase 2 to the same start date as phase 1

Jeanne: We are pushing the due date for research projects identified to March 31
... We need to start working on the stake holder interview, which is pushed off until April 2017
... Jemma is working on the literature review, but we pushed that due date out to December 2017
... We added dates to start working on a W3C workshop around CSUN where we would invite our researchers to deliver their papers at the W3C workshop. Day 1 would be paper presentations and day 2 would be a day of finding solutions.
... Before CSUN, maybe have a pre-CSUN weekend where the W3C workshop would be conducted. Researchers and developers would be invited so that we could come up with some prototypes for review.
... Our goal would be to announce the workshop at the same time CSUN announces their call for presentations so that people have time to prepare.

Sarah: We all need to be on the same page when we are talking about prototypes
... I don't think we would need to have developers and CSS people to help with that

Jeanne: Politically, there are a lot of advantages to having something that people can look at and vote on before having to have a charter approved.
... I believe it would help us get the pressure to make things go through smoothly. I think it's important to let people see the package, not just the standards document.

Sarah: I am a little concerned about the emphasis being on the coding part, where the key to success is the substance of the document

Jeanne: When I picture this happening, I picture groups of people making multiple prototypes. It's like having functional wireframes.

Sarah: It's the substance of the document that we are focusing on, not the information architecture.

Jeanne: First we are building the structure of the document and then we are putting the information into the structure.

Sean: The prototyping we are wanting to do is to determine whether this prototype meets the needs of specific use cases; it's not that it's centered around coding, but we are going to need some coding to answer some of the usability questions we have about how we're going to improve the usability of the guidelines

Sarah: I just think we need to be careful about how we talk about the prototype so that we are not talking about it as though we are doing user testing

Sean: It's really more about understanding the needs of our stakeholders and coming up with ideas, based on the research and getting some ideas that will move the work forward

Sarah: One prototype might be a wall covered in post-its too, so I just wanted to make sure that we're all thinking about it in the same way.
... The reporting, analyzing, interpreting has been moved to August

Jeanne: We can move it back to April since we now have some researchers that will be done by then.
... Starting next fall we are going to have a double set of needs on this task force because we are going to have researchers who will be working on phase 2, but we will also have to have people who can help with analyzing the findings of phase 1
... We need to get more people into the task force because there is going to be too much to do.

Sarah: What are we doing to get people into the task force?

Create the onboard documents for all our active areas where we need help

Jeanne: We started a list of things that need to be in an onboarding document for resarchers, for surveys, for people who want to do interviews, and for anyone who joins the community group but doesn't want to attend meetings
... We talked about putting these "documents" in several places.
... Shawn suggested that we resend the welcome email where we link to specfic tasks that people may want to choose in order to help with Silver work (e.g. if you want to help with surveys, link here - if you want to help with interviews, go here)
... To make edits to the community group, you need to know HTML to do it because it is in Wordpress
... The advantage to using the WIKI is that only people on our taskforce can make changes to the WIKI

Shawn: For these kinds of pages where there are not going to frequent changes, then people can make suggestions to the list to change that information, so for "Welcome, here's how you get started" pages, we can just stick that in the WIKI
... For information that may get changed more frequently, maybe we could put those in the community group.

Sarah: I think Wordpress is easier than the WIKI and in the WIKI, it can be hard to create effective architecture

<jeanne> ACTION: Jeanne to create onboard documents for researchers and for helping with surveys [recorded in http://www.w3.org/2017/03/17-silver-minutes.html#action04]

<trackbot> Created ACTION-76 - Create onboard documents for researchers and for helping with surveys [on Jeanne F Spellman - due 2017-03-24].

Jeanne: I think it has a lot to do with what you are used to. We should probably be flexible and do both without duplicating effort and having the same information in both pages.

Correction - "in both places"

Jeanne: Our emails to the public silver group are going to the community group; we are not requiring them to come to meetings, but they are welcome to if they are interested

Outreach to new members

Jeanne: I think we have a certain amount of personal outreach that we need to do. I talked to a number of people who expressed interest at CSUN that I need to follow up with

Sarah: I feel like, because I did an initial outreach to the stakeholder group, I would love to do 1 more email to everyone that I initially emailed that contains information on how to get engaged with Silver, and then close out those personal communications from me.

Jeanne: For example, for those who only want to answer surveys, you will start to receive information from the April - June timeframe and for people who want to do more, we give them additional information on how to be more involved.
... I think we can start using members of the Community Group as extended members of the task force.

Sarah: I could make a mailing list for Jeanne and/or Shawn to send out the communication. We also might want to close the stake holder list since we have the community group.

Jeanne: Do we have all of the stake holders we need in certain roles?

Sarah: I think we can move forward. Our researchers will know if we don't have enough people to fill certain roles, but our researchers have enough connections to fill in

*jan to jeanne - I am fine just listening and typing

Jeanne: I am fine with closing the stake holder list if Sarah is good with it.

Sarah: We have only have about 5 submissions since February, so I would vote for closing it and then doing an email to all of the stakeholders about how to get involved.
... will take the action of closing out the stakeholder submission form

<jeanne> ACTION: jeanne with Shawn to draft a message to all the stakeholders informing them that we expect surveys to start in April - June, and invite those that want to contribute more to join the community group [recorded in http://www.w3.org/2017/03/17-silver-minutes.html#action05]

<trackbot> Created ACTION-77 - With shawn to draft a message to all the stakeholders informing them that we expect surveys to start in april - june, and invite those that want to contribute more to join the community group [on Jeanne F Spellman - due 2017-03-24].

<jeanne> ACTION: Sarah to close the stakeholder form and stakeholder list [recorded in http://www.w3.org/2017/03/17-silver-minutes.html#action06]

<trackbot> Created ACTION-78 - Close the stakeholder form and stakeholder list [on Sarah Horton - due 2017-03-24].

<jeanne> jan: be clear in the message to stakeholders that the surveys will extend beyond April - June and there will be multiple surveys

Jan: make sure that in the communication about surveys, that you make it clear that the surveys will start between April and June, but that there will be multiple surveys that will go beyond June. They are not just going to start in April and end in June.

- DRAFT -

Silver Task Force Teleconference

17 Mar 2017

Attendees

Contents

Researcher update

Timeline update to multi-thread the research

Create the onboard documents for all our active areas where we need help

Outreach to new members

Summary of Action Items

Summary of Resolutions

Scribe.perl diagnostic output