15:01:44 RRSAgent has joined #egov 15:01:44 logging to http://www.w3.org/2012/08/24-egov-irc 15:01:51 zakim, code? 15:01:51 sorry, PhilA, I don't know what conference this is 15:01:56 zakim, this is egov 15:01:56 ok, PhilA; that matches T&S_EGOV(Atlantic)11:00AM 15:02:01 zakim, code? 15:02:01 the conference code is 3468 (tel:+1.617.761.6200 sip:zakim@voip.w3.org), PhilA 15:02:10 EthanMcmahon has joined #egov 15:02:25 + +1.973.325.aagg 15:02:39 zakim, who is on the phone? 15:02:39 On the phone I see +1.508.333.aaaa, sandro, +3539149aabb, ??P15, +1.202.566.aacc, +1.509.464.aadd, +1.818.434.aaee, ??P19, +1.914.262.aaff, +1.973.325.aagg 15:02:44 + +1.615.253.aahh 15:02:51 Jeanne is 1.818.434 15:03:07 +??P25 15:03:10 zakim, ??P25 is me 15:03:10 +PhilA; got it 15:03:15 Zakim, dickg is aaaa 15:03:15 sorry, dickg, I do not recognize a party named 'dickg' 15:03:16 Zakim, I am ??p15. 15:03:17 +olyerickson; got it 15:03:34 zakim, mute me. 15:03:34 olyerickson should now be muted 15:03:45 zakim, unmute me. 15:03:45 olyerickson should no longer be muted 15:03:49 Zakim, aaaa is dickg 15:03:49 +dickg; got it 15:04:02 Zakim, I am ??+3539149aabb 15:04:02 sorry, DeirdreLee, I do not see a party named '??+3539149aabb' 15:04:02 zakim, who is on the phone? 15:04:03 On the phone I see dickg, sandro, +3539149aabb, olyerickson, +1.202.566.aacc, +1.509.464.aadd, +1.818.434.aaee, ??P19, +1.914.262.aaff, +1.973.325.aagg, +1.615.253.aahh, PhilA 15:04:07 zakim, aaaa is dickg 15:04:07 sorry, PhilA, I do not recognize a party named 'aaaa' 15:04:11 Zakim, I am +3539149aabb 15:04:11 +DeirdreLee; got it 15:04:29 zakim, +1.508.333.aaaa is dickg 15:04:29 sorry, PhilA, I do not recognize a party named '+1.508.333.aaaa' 15:05:07 zakim, aaaa is dickg 15:05:07 sorry, PhilA, I do not recognize a party named 'aaaa' 15:05:11 615.253 is Bobby Martin from State of Tennessee 15:05:37 zakim, who is here? 15:05:37 On the phone I see dickg, sandro, DeirdreLee, olyerickson, +1.202.566.aacc, +1.509.464.aadd, +1.818.434.aaee, ??P19, +1.914.262.aaff, +1.973.325.aagg, +1.615.253.aahh, PhilA 15:05:40 On IRC I see EthanMcmahon, RRSAgent, Zakim, PhilA, olyerickson, dickg, Jeanne_, DeirdreLee, MacTed, bhyland, edsu, trackbot, sandro 15:06:01 3539149aabb is DeirdreLee 15:06:37 BobbiMartin has joined #egov 15:07:17 +1.818.434 is me 15:07:28 carlos has joined #egov 15:07:37 202.566 is EthanMcmahon 15:07:45 zakim, aacc is EthanMcmahon 15:07:45 +EthanMcmahon; got it 15:07:52 +1.509.464 is Rachel Flagg 15:08:07 zakim, aadd is Rachel Flagg 15:08:07 I don't understand 'aadd is Rachel Flagg', PhilA 15:08:12 914.262 Zach Tunis 15:08:17 zakim, aadd is Rachel_Flagg 15:08:17 +Rachel_Flagg; got it 15:08:28 973.327 is Soon Ae Chun 15:08:32 zakim, who is on the phone? 15:08:32 On the phone I see dickg, sandro, DeirdreLee, olyerickson, EthanMcmahon, Rachel_Flagg, +1.818.434.aaee, ??P19, +1.914.262.aaff, +1.973.325.aagg, +1.615.253.aahh, PhilA 15:08:37 zakim, aagg is Soon_Ae_Chun 15:08:37 +Soon_Ae_Chun; got it 15:08:58 EthanMcmahon has joined #egov 15:09:12 zakim, aahh is Bobby_Martin 15:09:12 +Bobby_Martin; got it 15:09:17 zakim, who is here? 15:09:17 On the phone I see dickg, sandro, DeirdreLee, olyerickson, EthanMcmahon, Rachel_Flagg, +1.818.434.aaee, ??P19, +1.914.262.aaff, Soon_Ae_Chun, Bobby_Martin, PhilA 15:09:20 On IRC I see EthanMcmahon, carlos, BobbiMartin, RRSAgent, Zakim, PhilA, olyerickson, dickg, Jeanne_, DeirdreLee, MacTed, bhyland, edsu, trackbot, sandro 15:10:49 agenda: http://lists.w3.org/Archives/Public/public-egov-ig/2012Aug/0034.html 15:10:58 chair: Jeanne_ 15:11:27 meeting: eGov IG Atlantic Call, 24 August 2012 15:11:42 Lukasz has joined #egov 15:13:14 Scribe: DeirdreLee 15:14:28 Jeanne introduces speakers 15:14:58 Carlos Iván Chesñevar, National University of the South, Argentina is first speaker 15:15:03 arlos Ivan Chesnevar--DECIDE 2.0: Intelligent Processing of Citizen Opinions in Social Media (slides can be downloaded at http://cs.uns.edu.ar/~cic/w3c-decide20.zip) 15:15:21 Slides available at http://www.w3.org/egov/wiki/images/9/93/EGOV_Meeting_24_August_2012_DECIDE2.0.pdf 15:16:10 benefits of gov 2.0 tools - new ways of communicating with citizens & new opportunities 15:16:28 Slides for all presentations today are at the eGov wiki: http://www.w3.org/egov/wiki/Main_Page 15:16:38 Speaker is Carlos Iván Chesñevar (cic@cs.uns.edu.ar) http://cs.uns.edu.ar/~cic 15:16:38 CONICET / Laboratory of Research and Development in Artificial Intelligence 15:16:38 Department of Computer Science and Engineering Universidad Nacional del Sur Bahía Blanca, Argentina 15:17:34 carlos: describes challenges of gov 2.0 15:18:01 ...introduces Decide 2.0 project 15:18:08 +Sandro.a 15:18:14 -sandro 15:21:08 For the minutes - Carlos' slides contain the bulk of the detail being presented in readily accessible form 15:21:43 Challenge is that citizens post comments and suggestions, but it is hard for government officials to be aware of what these opinions and counter-opinions are 15:22:02 Anne has joined #egov 15:23:04 The framework is on slide 8 and shows how the information is gathered from Facebook, Twitter, and Windowslive to create a citizens' opinion database that creates a contextually understandable argument of pros and cons for government officials to consider 15:24:50 decide 2.0 Framework utilises tweet sentiment tools 15:25:28 Looking for idea of how accurate the pos/neg/neutral classification is claimed to be, esp. for Twitter 15:26:29 All Tweets that have a common context and sentiment are aggregated to form an argument 15:27:19 Presence of given hashtag seems to be requirement 15:28:30 I don't think my tweet from 27 July would be picked up https://twitter.com/philarcher1/status/228963650344460288 15:28:38 Current slide: 15 15:29:37 Now on slide 17 15:31:44 q+ 15:32:21 ack PhilA 15:34:22 PhilA: Marketing companies claim about 70% accuracy with sentiment analysis, Phil can claim up to 96%, not necessarily needing specific hashtags 15:34:22 PhilA: Looking at accuracy of gathering tweets that refer to Greece without using the #Greece tag. Do decision makers care how accurate the content is or are they looking for a general view of pros and cons? 15:35:44 main goal was to define opinion trees and counter-arguments 15:36:01 All--if you have a question, just enter +q to be recognized. 15:36:13 carlos: not necessarily sentiment analysis 15:37:07 My claim (on behalf of i-sieve Techniologies) of high accuracy in classification of pos/neg and neutral doesn't apply to Twitter where context is absent, only things like blog posts and comments on them 15:37:28 Jeanne_: where is the challenges in relation to close the loop with decision-makers 15:38:17 Paraphrasing Jeanne_ "Do government officials actually take any notice?" 15:38:20 ... once the user comments are organised, is there still challenges in getting decision-makers to respond to the feedback 15:39:57 A paper was presented at PMOD about South American use of eGov and transparency, see http://www.w3.org/2012/06/pmod/pmod2012_submission_18.pdf and http://www.w3.org/2012/06/pmod/agenda 15:39:58 carlos: no definite answer to what is the best method in feeding this back to decision-makers, but it can be used to identify critical issues 15:40:13 Great presentation! 15:40:34 Topic: Social Media in Government 15:40:35 Soon Ae Chun, Ph.D 15:40:35 City University of New York 15:40:35 College of Staten Island 15:41:40 Slides are at http://www.w3.org/egov/wiki/images/0/07/EGOV_meeting_24_August_2012_Social_Media_in_Government.pdf 15:41:46 Now on slide 3 15:43:26 Now slide 5 15:43:42 Again, slides are informative and capture much of what Soon Ae Chun is saying 15:43:43 SoonAeChun: moving from traditional government to social media-based digital government (gov 2.0) 15:47:00 I think we're on slide 8 now 15:48:26 Slide 9 15:50:23 Slide 10 15:52:25 I heard "standard vocabularies" and my W3C light came on ;-) 15:55:06 Slide 11 15:57:18 Slide 12, related to the work of P. Sobkowicz, M. Kaschesky and G. Bouchard 15:57:54 zakim, who is making noise? 15:57:58 Can other people please mute? 15:58:05 PhilA, listening for 11 seconds I heard sound from the following: ??P19 (17%), Soon_Ae_Chun (42%) 15:58:18 zakim, mute ??P19 15:58:18 ??P19 should now be muted 15:58:54 Phil--you'll have to show me how to do that... 16:00:38 Slide 13 16:02:05 There is precedence for the type of research discussed in Kavanaugh, but from the financial domain. e.g. correlation btween s.m. activity and market trends 16:02:52 Slide 14 looks at the work of G. Lee and Y. Kwak 16:02:53 Interesting olyerickson 16:04:04 This is reminiscent of Tim Davies' 5 srats of open data engagement http://www.timdavies.org.uk/2012/01/21/5-stars-of-open-data-engagement/ 16:04:13 s/srats/stars/ 16:05:23 Are these metrics (stars) any different for ANY public engagement? 16:05:42 Slide 15 16:07:29 Overarching question: for all of these papers, do they focus on their immediate countries/regions, the whole" world or a specific interesting country (e.g. USA, UK, EU countries, etc) 16:09:33 Slide 16, paper by K. Andersen, R. Medaglia and H. Kenriksen 16:12:12 That's the "Doctor, I have diagnosed myself as having disease X, please give me drug Y (I know I'm right, I saw it on Facebook)" 16:12:27 q? 16:12:47 zakim, unmute ??P19 16:12:47 ??P19 should no longer be muted 16:13:47 -Soon_Ae_Chun 16:14:25 Topic: Deploying Social Media Services Across Government, 16:14:36 Rachel Flagg, 16:14:43 General Services Administration, USA 16:14:57 Key links from Rachel: http://www.howto.gov/web-content/resources/tools/terms-of-service-agreements and http://www.usa.gov/Contact/verify-social-media.shtml 16:15:32 ack 16:16:10 "Federal Compatible" Terms of Service --- team of lawyers at GSA which works with vendors 16:16:33 zakim, mute ??P19 16:16:33 ??P19 should now be muted 16:16:38 eg jurisdiction and indemnification 16:17:27 Rachel_Flagg: terms of service programme 16:18:25 ... helping federal agencies and vendors agree on model agreement on how to use social media tools in an appropriate manner for government 16:18:42 Archives included in TOS ? 16:18:51 ... allows agencies to communicate using social media tools in a legally sound manner 16:19:28 ... registery where all agencies register their official federal social media accounts 16:19:46 ... citizens can then check if social media accounts are genuine or impersonation 16:20:05 GSA provides the registry and tools for agencies to use 16:20:23 ... helps for verification of authentic accounts 16:20:39 The State of TN was one of the first States to create a Social Media policy because our former Governor had a false facebook. 16:21:02 q? 16:21:34 q+ 16:22:11 Jeanne_: Has GSA's work in creating a 'safe legal space' changed agencies' adoption of social media? 16:23:01 Rachel_Flagg: Setting up these centralised programmes validates that these social media tools are good/useful and can be operated in a safe, legal manner 16:23:48 ... there is now also support offered for specific agencies criteria 16:24:14 ... there has also been a culture shift, that social media such as Twitter, has become so prevalant in our lives 16:24:18 ack me 16:24:41 zakim, who is making noise? 16:24:47 Wow! 16:25:02 zakim, mute bobby_martin 16:25:02 Bobby_Martin should now be muted 16:25:08 PhilA, listening for 10 seconds I heard sound from the following: dickg (5%), PhilA (50%), Sandro.a (19%) 16:25:10 - +1.914.262.aaff 16:25:12 Tsk, tsk... 16:25:41 PhilA: Was there much resistance? 16:25:48 zakim, mute dickg 16:25:48 dickg should now be muted 16:25:55 ... how did GSA go about collecting all the social media channels 16:26:27 I had to an incoming call, that might have caused my issue. Sorry. 16:28:00 Rachel_Flagg: participates in group that meets up regularly and issues of social media and verification were discussed regularly 16:28:29 ... so there was not much resistance 16:28:39 Next W3C eGov Interest Group meetings are 3 September 1600-1730 CST (Hong Kong) and 21 September 0800-0930 PST (Los Angeles) 16:29:03 +1 to thanks to our speakers, scribe and our leaders! 16:29:06 Next meetings 3 Sept (Eurasian) and 21 Sept (Atlantic) 16:29:27 +1 16:29:53 rrsagent, make logs public 16:30:35 -olyerickson 16:30:39 -EthanMcmahon 16:30:40 - +1.818.434.aaee 16:30:40 -Rachel_Flagg 16:30:41 -PhilA 16:30:41 -DeirdreLee 16:30:41 -Sandro.a 16:30:42 -Bobby_Martin 16:30:43 Thanks everyone! 16:30:46 Thanks 16:30:50 -dickg 16:30:51 -??P19 16:30:51 T&S_EGOV(Atlantic)11:00AM has ended 16:30:52 Attendees were +1.508.333.aaaa, sandro, +3539149aabb, +1.202.566.aacc, +1.509.464.aadd, +1.818.434.aaee, +1.914.262.aaff, +1.973.325.aagg, +1.615.253.aahh, PhilA, olyerickson, 16:30:52 ... dickg, DeirdreLee, EthanMcmahon, Rachel_Flagg, Soon_Ae_Chun, Bobby_Martin 16:31:34 rrsagent, generate minutes 16:31:34 I have made the request to generate http://www.w3.org/2012/08/24-egov-minutes.html PhilA 16:48:29 olyerickson has left #egov 16:53:45 PhilA has left #egov 20:53:20 johnlsheridan has joined #egov 20:54:39 johnlsheridan has joined #egov 21:30:12 Zakim has left #egov