12:25:14 RRSAgent has joined #eo 12:25:14 logging to http://www.w3.org/2005/09/30-eo-irc 12:25:21 Zakim has joined #eo 12:25:29 zakim, this will be eowg 12:25:29 ok, Justin; I see WAI_EOWG()8:30AM scheduled to start in 5 minutes 12:25:38 Am I supposed to be scribing? 12:25:49 Jack has joined #eo 12:25:50 according to the agenda yes 12:26:08 Meeting: EOWG 12:26:11 Chair: Judy 12:26:14 WAI_EOWG()8:30AM has now started 12:26:21 +??P0 12:26:24 Agenda: http://lists.w3.org/Archives/Public/w3c-wai-eo/2005JulSep/0194.html 12:26:52 Scribe: Andrew 12:26:56 zakim, ??p0 is wayne 12:26:56 +wayne; got it 12:26:57 +Jack 12:27:01 ScribeNick: AndrewA 12:27:23 Justin, can you help oput for a few minutes while I get organised? 12:27:30 sure 12:27:31 Chair: Shawn 12:27:51 +Doyle_Saylor 12:28:03 Regrets: George, Roberto, Barry 12:28:19 Regrets: George, Roberto 12:29:00 +??P3 12:29:08 Zakim, ??p3 is Andrew 12:29:08 +Andrew; got it 12:30:24 Harvey has joined #eo 12:30:40 +Henk 12:30:43 +Shadi 12:30:44 Agenda: http://lists.w3.org/Archives/Public/w3c-wai-eo/2005JulSep/0194.html 12:31:05 +??P4 12:31:13 +Shawn 12:31:15 Zakim, Justin is ??P4 12:31:15 sorry, Justin, I do not recognize a party named 'Justin' 12:31:21 zakim, Justin is P4 12:31:21 sorry, Justin, I do not recognize a party named 'Justin' 12:31:23 +??P8 12:31:34 zakim, P4 is Justin 12:31:34 sorry, Justin, I do not recognize a party named 'P4' 12:31:37 +Bingham 12:31:38 zakim, please mute me 12:31:38 Shadi should now be muted 12:32:18 zakim, ??p8 is barry 12:32:18 +barry; got it 12:32:19 zakim, ??P4 is Justin 12:32:19 +Justin; got it 12:32:29 barry has joined #eo 12:32:31 zakim, please mute me 12:32:31 Justin should now be muted 12:32:52 zakim, who is present? 12:32:52 I don't understand your question, AndrewA. 12:33:03 sorry, skype doesnt work 12:33:09 zakim, who is here? 12:33:09 On the phone I see wayne, Jack, Doyle_Saylor, Andrew, Henk, Shadi (muted), Justin (muted), Shawn, barry, Bingham 12:33:12 On IRC I see barry, Harvey, Jack, Zakim, RRSAgent, pasquale, Wayne, AndrewA, Justin, shadi, shawn 12:34:20 hbj has joined #eo 12:34:40 + +33.1.45.89.aaaa 12:34:51 zakim, please unmute me 12:34:51 Justin should no longer be muted 12:34:57 zakim, aaaa is Tanguy 12:34:57 +Tanguy; got it 12:35:07 +Helle_Bjarno 12:35:14 zakim, please mute me 12:35:14 Justin should now be muted 12:35:21 zakim, please unmute me 12:35:21 Shadi should no longer be muted 12:35:29 zakim, please mute me 12:35:29 Shadi should now be muted 12:35:36 who is here? 12:35:42 zakim, who is here? 12:35:42 On the phone I see wayne, Jack, Doyle_Saylor, Andrew, Henk, Shadi (muted), Justin (muted), Shawn, barry, Bingham, Tanguy, Helle_Bjarno 12:35:44 On IRC I see hbj, barry, Harvey, Jack, Zakim, RRSAgent, pasquale, Wayne, AndrewA, Justin, shadi, shawn 12:36:07 zakim, please unmute m 12:36:07 sorry, Justin, I do not see a party named 'm' 12:36:15 zakim, unmute me 12:36:15 Justin should no longer be muted 12:36:18 Topic: Outreach Updates 12:37:11 Justin: talked about the niche programming opportunity made available by podcasting and webTV 12:37:31 Doyle: and a big new area for accessibility 12:37:44 me/ zakim, please mute helle_bjarno 12:38:53 Andrew: asks Justin to post any good Podcast sites to the list 12:39:01 +[IPcaller] 12:39:10 it's me 12:40:11 Shawn: maybe we should offer to review some of the scripts to help them avoid mistakes - need to be careful depending on sensitivities, but could offer 12:40:31 zakim, IPcaller is Pasquale 12:40:31 +Pasquale; got it 12:41:32 Doyle: shares Justin's enthusiasm - a great way to share with a wider audience 12:42:47 Action: consider "podcasts" in next round of deliverables discusison 12:43:41 zakim, please mute me 12:43:41 Justin should now be muted 12:43:56 zakim, who is making noise? 12:44:06 shawn, listening for 10 seconds I heard sound from the following: Shawn (44%), Pasquale (19%) 12:44:10 Action: Justin to follow up with the internet TV show and offer to review for them and to post the archive to the EO list afterwards 12:44:22 zakim, please mute me 12:44:22 Pasquale should now be muted 12:44:28 Topic: Involving Users in Web Accessibility Evaluation 12:44:50 Background: http://www.w3.org/WAI/EO/Drafts/eval/users.html 12:45:27 Shawn: summarises activity to date 12:45:46 Shawn: 2.1 - How does this draft address the issues raised in previous discussions & in comments? 12:46:19 See: http://www.w3.org/WAI/EO/changelogs/cl-eval-ut#refs & http://www.w3.org/WAI/EO/changelogs/cl-eval-ut#changes 12:48:04 Shawn: I didn't see a smooth place to insert the suggestion that "some organisations can assist you with user testing" 12:49:16 Shawn: suggest inserting "selecting a consultant" when it is done at "For More Info" 12:49:51 Henk: This is different from what I and Andrew talked about 12:50:00 LiamM has joined #eo 12:50:09 + +44.137.383.aabb 12:50:27 Henk: need to mention (at least) that if you can't do the job yourself, there are orgs that can help 12:50:32 zakim, aabb is Liam 12:50:32 +Liam; got it 12:52:06 Andrew: support Henk- and should suggest that Disability Orgs can help with users, even if you can do it yourself 12:52:16 Wayne: agrees, it is important 12:53:15 Shawn: we could put it in the "More Info" area, even is we don't have any links 12:54:42 sure 12:55:37 action: /changelog add into the for more info about using consultants...recruiting from disability organizations and specialization organizatinos 12:56:27 Henk: both issues should be mentioned - sourceing users via a local Disability Org or local University PLUS option of using a consultant such as Vision Australia or Bartimeus if you need more help 12:58:14 Shawn: lets look at the wording of the sentence currently listed for 'next version' 12:58:39 Shawn: broaden - done 12:59:18 Shawn: changelog - 28 September Notes - open items 12:59:39 +Loughborough 13:04:11 Barry: "more info" section is a significant improvement 13:04:51 Shawn: what about any links for "Many resources cover usability evaluation techniques" paragraph? 13:05:59 Doyle: Wikipedia may be worth considering down the track - and our involvement in maintaining certain entries 13:06:37 http://search.dmoz.org/cgi-bin/search?search=usability 13:07:09 Liam: what linking to 'dmoz' instead of wikipedia (http://search.dmoz.org/cgi-bin/search?search=usability) 13:08:45 Action: consider WAI/EO involvement in Wikipedia (http://www.wikipedia.org/) for accessibility entries for future deliverables 13:09:31 Action: Shawn to check DMOZ, Wikipedia, or other for usability resources 13:10:19 Shawn: links to more general external resources is still on the agenda for future discussion 13:11:14 Shawn: now discuss third bullet under 29 Sept notes 13:12:14 Shawn: this is from the Introduction, 4th para 13:12:23 Barry: break sentence up 13:13:27 q+ 13:14:09 William: seems to make it a little cloudy - restricting it to usability testing for accessibility 13:16:05 zakim, please unmute me 13:16:05 Shadi should no longer be muted 13:18:05 Shadi: happy with definition of "comprehensive eval", but what about links? I expected to go to an external doc, not just internal definition link. 13:18:18 zakim, please mute me 13:18:18 Shadi should now be muted 13:19:54 Andrew: what about usability issues for users of assitive technology? 13:20:58 Shawn: What about "involving users in evaluation" and elaborate later? 13:21:05 Andrew: sounds good 13:21:44 action: /changelog information 4th paragraph second sentence change the bullets and change usability testing for accessibility issues to user evaluation and consider how to address that one of the links go to the other document and some go to a terminology at the bottom of the page 13:24:38 Action: /changelog look at skimmability 13:26:31 William: notion that this is for the involver, not the involvee, is still an issue 13:27:01 Shawn: primary audience is web developers/designers for this document 13:28:12 William: needs to tell this group that "nothing about us without us" and NEED to inlvolve the users 13:29:57 William: need to stress the partnership with PWD if you are going to get it right 13:30:14 -barry 13:30:50 Andrew: stress the need to include the target audience in your testing 13:31:17 Doyle: stress PWD as stakeholder in the final outcome 13:35:20 Action: William to suggest some wording to include PWD as "lab rats" for para 4 or 5 and incorporate the preceding discussion 13:36:17 Shawn: 2.2 - Are there any new issues with this draft? 13:37:43 Shawn: section by section then - start with Intro 13:39:13 Liam: 3rd paragraph - if we allow clients just to watch users, then tend to phase out. Better to force them to make notes. 13:40:13 Shawn: I've found more informal testing - interacting with the PWD - is best 13:40:31 Andrew: we also find interactive sessions best 13:41:10 William: Need to stress the collaborative nature of involving PWD 13:41:43 zakim, please unmute me 13:41:43 Justin should no longer be muted 13:42:11 action: /changelog intro 3rd paragraph...change the idea of watching pwd to the idea of interacting with pwd 13:42:21 zakim, please mute me 13:42:21 Justin should now be muted 13:43:35 Shawn: what about "Using Different Types of Evaluation" section? 13:43:55 Shawn: note that the heading has changed since last version 13:45:15 action: /changelog in different types section - look for watching and changing to interacting 13:46:28 Andrew: first bullet might inlcude interaction, not just observe 13:48:24 Action: William to suggest changes to sentence following the bullets 13:49:54 William: seems that PWD can not be "usability testing experts" 13:50:51 Liam: I don't have these concerns - Shawn doesn't either 13:51:38 Shawn: What about "Including Diverse Users" section? 13:52:10 Henk: second sentence - what about "different needs"? 13:53:01 Liam: need to stop people hinking of PWD as "needy" - prefer not to reference "needs" 13:54:01 Henk: can refer to their need for certain web quality aspects - maybe "requirements" 13:55:28 Liam: stressing the diversity of users is what we are trying to do 13:55:56 Andrew: seems that "requirements" is part of diversity 13:56:19 Doyle: like all the words we have used + requirements 13:57:03 Shawn: concern is that there is a myth that PWD have an incredibly wide range of "requirements" that can never be met 13:58:39 Henk: happy to leave as is - reason was that requirements is slightly different from preferences, and to stress the diversity of PWD 13:59:30 Shawn: what about "Optimizing User Involvement" section? 13:59:57 Henk: is 2nd para realy about this section? 14:03:16 Liam: it is very 'jargony' too 14:05:26 Suggest revise to e.g. 14:05:28 A facilitator usually works with the user to encourage 'thinking-out-loud', and tasks would concentrate on specific areas of concern for potential accessibility problems. User satisfaction or the time it takes to complete each task would be less important results. 14:06:34 Action: editors discretion about how best to handle this para - leave here, rewrite, etc 14:09:54 Liam: what about the title becoming " getting the best from your testing" and don't waste the user's time 14:11:17 Andrew: fiest para - also need to include a note about addressing the findings from the prelim review before bringing in the users 14:12:42 Wayne: need to stress the interactive nature of user testing again 14:13:11 Shawn: lets look at the "Diagnosing Accessibility Problems" section. 14:13:49 zakim, please unmute me 14:13:49 Justin should no longer be muted 14:15:33 Justin: had to read it a few times - but what was the message? not sure where to go next 14:15:56 Liam: the three bullets give just a few pointers about where to look for the problems 14:17:58 Andrew: empahsises Henk's earlier point about maybe needing a specialised consultant to assist you to decipher the solution 14:18:36 Liam: stresses the need for the develoepr to be present during user tesing, and maybe a technical AT person too 14:20:23 Shawn: I see the problem, buit not sure who to address it yet - can we come back later and try again to solve 14:20:28 Jack has joined #eo 14:20:43 zakim, please mute me 14:20:43 Justin should now be muted 14:20:57 Action: revisit this section later 14:21:33 Shawn: also the issue od uasbility / accessibility 14:21:54 Shawn: lets lok at the "Drawing Conclusions and Reporting" section 14:22:57 Jack: 1st section bother me - saying "cannot determine if a Web site is accessible" suggests "why bother" 14:23:32 action: /changelog in drawing conclusions...add some of the benefits of what it can do 14:23:43 Andrew: waht about rephrasing to "can determine if a Web site is inaccessible" 14:24:04 William: waht about strwessing "necessary, but not sufficient" 14:24:30 Shawn: what about repating the benefits - all agree 14:25:16 action: /changelog in drawing conclusions....change testing methodology to testing method 14:26:53 William: need to stress again that it is important to inlcude PWD in any evaluation process 14:27:45 Shawn: nearly out of time - can we postpone the issue of "its too hard"? 14:28:03 zakim, please unmute me 14:28:03 Justin should no longer be muted 14:28:08 I have to go I have a very bad cold I don't mind if you continue Bye from me 14:28:28 Shawn: can we extend the meeting a little to talk about the "usability - accessibility" issue 14:29:00 -Loughborough 14:29:05 zakim, please unmute me 14:29:05 Shadi should no longer be muted 14:29:07 William: voting to upgrade the importance of this in the overall WAI scheme 14:29:17 -Shadi 14:29:22 -Helle_Bjarno 14:29:47 -Doyle_Saylor 14:29:51 -Tanguy 14:30:15 -Justin 14:30:20 All: happy to extend the meeting slightly (even if not staying) 14:30:56 Zakim, who was on the call? 14:30:56 I don't understand your question, AndrewA. 14:31:36 http://www.w3.org/WAI/EO/Drafts/eval/users-old2.html 14:32:09 Shawn: can we look at http://www.w3.org/WAI/EO/Drafts/eval/users-old.html 14:32:47 Shawn: can we look at the bullet "distinguish between usability & accessibility issues" 14:34:27 Shawn - can't distinguish between these, some things are clearly general uasbility, others are technical accessibility, many things obvioulsy overlap 14:35:32 Liam: what about "an accessibility issue is a usability issue that impacts on PWD"? 14:35:43 Shawn: do we even need to say anything? 14:36:47 Wayne: yes - firstly gracefull transformation is usability, secondly, paying excessive attention to accessibility can avoid usability 14:47:02 Andrew: some usability issues wil be specific to specific groups of PWD, while others will apply to all users, though the impact may be more severe on PWD 14:48:38 Liam: can we give some specifics about the impact such as slowness of interaction, visual display vs markup, etc 14:48:44 -Liam 14:48:46 -Bingham 14:48:49 -Jack 14:48:50 -wayne 14:48:53 zakim, please unmute me 14:48:53 Pasquale should no longer be muted 14:48:55 -Henk 14:49:12 -Pasquale 14:49:59 present: wayne, Jack, Doyle_Saylor, Andrew, Henk, Shadi (muted), Justin (muted), Shawn, barry, Bingham 14:50:05 present+ Liam 14:50:14 me too 14:50:20 present+ Pasquale 14:50:22 :) 14:50:26 ;-) 14:50:47 present+ helle, william 14:51:06 rrsagent, make logs world 14:51:17 rrsagent, draft minutes 14:51:17 I have made the request to generate http://www.w3.org/2005/09/30-eo-minutes.html shawn 14:55:20 hi shawn, hi andrew, hi shadi, have a good weekend :) 15:00:57 -Shawn 15:00:58 -Andrew 15:00:59 WAI_EOWG()8:30AM has ended 15:01:00 Attendees were wayne, Jack, Doyle_Saylor, Andrew, Henk, Shadi, Shawn, Bingham, barry, Justin, +33.1.45.89.aaaa, Tanguy, Helle_Bjarno, Pasquale, +44.137.383.aabb, Liam, Loughborough 17:04:34 Zakim has left #eo